Emotional intelligence for project managers : the people skills you need to achieve outstanding results / / Anthony C. Mersino

• Autore: Mersino Anthony C
• Pubblicazione: New York, : American Management Association, c2007
• Edizione: 1st ed.
• Descrizione fisica: 1 online resource (272 p.)
• Disciplina: 658.4/04019
• Soggetto topico: Project management - Psychological aspects; Emotional intelligence; Teams in the workplace - Management
• Note generali: Includes index.
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: Intro -- Contents -- Acknowledgments -- 1 An Introduction to Emotional Intelligence -- 1 My Growth in Emotional Intelligence -- 2 A Brief Primer on Emotional Intelligence -- 2 Project Management Begins with Self-Management -- 3 Self-Awareness -- 4 Self-Management -- 3 Building Project Stakeholder Relationships -- 5 Social Awareness -- 6 Relationship Management -- 4 Using EQ to Lead Project Teams -- 7 Project Team Leadership -- 8 Creating a Positive Team Environment -- 9 Leveraging Emotional Intelligence on Large and Complex Projects -- Epilogue -- Appendixes -- Appendix A Emotional Tally Sheet -- Appendix B Emotional Intelligence Assessment Checklist -- Appendix C Stakeholder Management Tool -- Appendix D Responsibility Assignment Matrix (RAM) -- Appendix E Emotional Intelligence Movies and Scenes -- Appendix F Magazines and Journals on Emotional Intelligence -- Appendix G Books on Emotional Intelligence -- Appendix H Training Sources for Emotional Intelligence -- Appendix I Emotional Intelligence Web Sites -- Appendix J Emotional Intelligence Assessment Instruments -- Appendix K Results of the 2005 Survey of Emotional Intelligence in PMs -- Index.
• Sommario/riassunto: Emotional Intelligence for Project Managers introduces readers to the basic concepts of emotional intelligence and shows how to apply them to their project goals. Readers will learn how to: Set the tone and direction for the project Communicate more effectively Improve listening skills Create a positive work environment Motivate, coach, and mentor team members Productively handle stress, criticism, and blame And more. Complete with checklists and self-assessments, this handy guide enables project managers to apply these important skills to their projects right away.
• Titolo autorizzato: Emotional intelligence for project managers
• ISBN: 1-281-12810-4; 9786611128104; 0-8144-0076-0
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910828346403321
• Lo trovi qui: Univ. Federico II