LEADER 03651nam 22006254a 450 001 9910828346403321 005 20240410145810.0 010 $a1-281-12810-4 010 $a9786611128104 010 $a0-8144-0076-0 035 $a(CKB)1000000000366072 035 $a(OCoLC)647669742 035 $a(CaPaEBR)ebrary10196209 035 $a(SSID)ssj0000074727 035 $a(PQKBManifestationID)11107745 035 $a(PQKBTitleCode)TC0000074727 035 $a(PQKBWorkID)10123030 035 $a(PQKB)10708825 035 $a(Au-PeEL)EBL3001865 035 $a(CaPaEBR)ebr10196209 035 $a(CaONFJC)MIL112810 035 $a(OCoLC)815543480 035 $a(CaSebORM)9780814474167 035 $a(MiAaPQ)EBC3001865 035 $a(EXLCZ)991000000000366072 100 $a20070301d2007 uy 0 101 0 $aeng 135 $aurcn||||||||| 181 $ctxt 182 $cc 183 $acr 200 10$aEmotional intelligence for project managers $ethe people skills you need to achieve outstanding results /$fAnthony C. Mersino 205 $a1st ed. 210 $aNew York $cAmerican Management Association$dc2007 215 $a1 online resource (272 p.) 300 $aIncludes index. 311 $a0-8144-7416-0 320 $aIncludes bibliographical references and index. 327 $aIntro -- Contents -- Acknowledgments -- 1 An Introduction to Emotional Intelligence -- 1 My Growth in Emotional Intelligence -- 2 A Brief Primer on Emotional Intelligence -- 2 Project Management Begins with Self-Management -- 3 Self-Awareness -- 4 Self-Management -- 3 Building Project Stakeholder Relationships -- 5 Social Awareness -- 6 Relationship Management -- 4 Using EQ to Lead Project Teams -- 7 Project Team Leadership -- 8 Creating a Positive Team Environment -- 9 Leveraging Emotional Intelligence on Large and Complex Projects -- Epilogue -- Appendixes -- Appendix A Emotional Tally Sheet -- Appendix B Emotional Intelligence Assessment Checklist -- Appendix C Stakeholder Management Tool -- Appendix D Responsibility Assignment Matrix (RAM) -- Appendix E Emotional Intelligence Movies and Scenes -- Appendix F Magazines and Journals on Emotional Intelligence -- Appendix G Books on Emotional Intelligence -- Appendix H Training Sources for Emotional Intelligence -- Appendix I Emotional Intelligence Web Sites -- Appendix J Emotional Intelligence Assessment Instruments -- Appendix K Results of the 2005 Survey of Emotional Intelligence in PMs -- Index. 330 $aEmotional Intelligence for Project Managers introduces readers to the basic concepts of emotional intelligence and shows how to apply them to their project goals. Readers will learn how to: Set the tone and direction for the project Communicate more effectively Improve listening skills Create a positive work environment Motivate, coach, and mentor team members Productively handle stress, criticism, and blame And more. Complete with checklists and self-assessments, this handy guide enables project managers to apply these important skills to their projects right away. 606 $aProject management$xPsychological aspects 606 $aEmotional intelligence 606 $aTeams in the workplace$xManagement 615 0$aProject management$xPsychological aspects. 615 0$aEmotional intelligence. 615 0$aTeams in the workplace$xManagement. 676 $a658.4/04019 700 $aMersino$b Anthony C$01661733 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910828346403321 996 $aEmotional intelligence for project managers$94017850 997 $aUNINA