03803nam 22006854a 450 991082834640332120200520144314.097866111281049781281128102128112810497808144007600814400760(CKB)1000000000366072(OCoLC)647669742(CaPaEBR)ebrary10196209(SSID)ssj0000074727(PQKBManifestationID)11107745(PQKBTitleCode)TC0000074727(PQKBWorkID)10123030(PQKB)10708825(Au-PeEL)EBL3001865(CaPaEBR)ebr10196209(CaONFJC)MIL112810(OCoLC)815543480(CaSebORM)9780814474167(MiAaPQ)EBC3001865(OCoLC)187921380(OCoLC)ocm187921380 (EXLCZ)99100000000036607220070301d2007 uy 0engurcn|||||||||txtccrEmotional intelligence for project managers the people skills you need to achieve outstanding results /Anthony C. Mersino1st ed.New York American Management Associationc20071 online resource (272 p.)Includes index.9780814474167 0814474160 Includes bibliographical references and index.Intro -- Contents -- Acknowledgments -- 1 An Introduction to Emotional Intelligence -- 1 My Growth in Emotional Intelligence -- 2 A Brief Primer on Emotional Intelligence -- 2 Project Management Begins with Self-Management -- 3 Self-Awareness -- 4 Self-Management -- 3 Building Project Stakeholder Relationships -- 5 Social Awareness -- 6 Relationship Management -- 4 Using EQ to Lead Project Teams -- 7 Project Team Leadership -- 8 Creating a Positive Team Environment -- 9 Leveraging Emotional Intelligence on Large and Complex Projects -- Epilogue -- Appendixes -- Appendix A Emotional Tally Sheet -- Appendix B Emotional Intelligence Assessment Checklist -- Appendix C Stakeholder Management Tool -- Appendix D Responsibility Assignment Matrix (RAM) -- Appendix E Emotional Intelligence Movies and Scenes -- Appendix F Magazines and Journals on Emotional Intelligence -- Appendix G Books on Emotional Intelligence -- Appendix H Training Sources for Emotional Intelligence -- Appendix I Emotional Intelligence Web Sites -- Appendix J Emotional Intelligence Assessment Instruments -- Appendix K Results of the 2005 Survey of Emotional Intelligence in PMs -- Index.Emotional Intelligence for Project Managers introduces readers to the basic concepts of emotional intelligence and shows how to apply them to their project goals. Readers will learn how to: Set the tone and direction for the project Communicate more effectively Improve listening skills Create a positive work environment Motivate, coach, and mentor team members Productively handle stress, criticism, and blame And more. Complete with checklists and self-assessments, this handy guide enables project managers to apply these important skills to their projects right away.Project managementPsychological aspectsEmotional intelligenceTeams in the workplaceManagementProject managementPsychological aspects.Emotional intelligence.Teams in the workplaceManagement.658.4/04019Mersino Anthony C1661733MiAaPQMiAaPQMiAaPQBOOK9910828346403321Emotional intelligence for project managers4017850UNINA