Quality in student financial aid programs : a new approach / / [edited by] Ronald S. Fecso, Panel on Quality Improvement in Student Financial Aid Programs, Benjamin F. King, Committee on National Statistics, Commission on Behavioral and Social Sciences and Education, National Research Council

• Pubblicazione: Washington, DC : , : National Academy Press, , 1993
• Descrizione fisica: 1 online resource (249 pages) : illustrations
• Disciplina: 378.3/0973
• Soggetto topico: Student financial aid administration - United States - Evaluation; Student aid - United States
• Altri autori: FecsoRon KingBenjamin F
• Note generali: Bibliographic Level Mode of Issuance: Monograph
• Nota di bibliografia: Includes bibliographical references (p. 177-181).
• Nota di contenuto: 1 Front Matter; 2 Summary of Major Conclusions and Recommendations; 3 Part I: Background; 4 1 Introduction; 5 2 Continuous Improvement: The New Quality Management Philosophy; 6 3 Overview of Student Financial Aid Programs; 7 Part II; 8 4 Current Quality Control Procedures; 9 5 Alternative Perspectives on Quality in Student Financial Aid Programs; 10 6 Financial Aid Data Systems; 11 Part III: Toward an Improved Delivery System; 12 7 Quality Control in Other Monetary Distribution Systems; 13 8 A New Strategy for the Department of Education; 14 9 Further Initiatives for Improvement in the System; 15 References and Bibliography; 16 Appendixes; 17 A A Review of the Methodology Used in the Integrated Quality Control Measurement Project; 18 B The Taxpayer as Customer; 19 C Applying for Federal Student Financial Aid for 1992-93; 20 D Laboratory Methods and Document Redesign; 21 E The IRS Experience With Cognitive Labs and Forms Design; 22 F Alternative Approaches to Audit and Program Review for Student Financial Aid Programs; 23 G Biographical Sketches of Panel Members and Staff
• Sommario/riassunto: Focuses on the accuracy of the needs-based award process, this book assesses various measures of system quality and possible alternatives, such as a total quality management approach. It discusses the potential for a risk-based approach for verification of applicant-supplied information and for audit and program reviews of institutions.
• Titolo autorizzato: Quality in student financial aid programs
• ISBN: 1-280-19652-1; 9786610196524; 0-309-54427-0; 0-585-08524-2
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910826932703321
• Lo trovi qui: Univ. Federico II