LEADER 03657nam 2200625 a 450 001 9910826932703321 005 20200520144314.0 010 $a1-280-19652-1 010 $a9786610196524 010 $a0-309-54427-0 010 $a0-585-08524-2 035 $a(CKB)110986584753390 035 $a(OCoLC)631265283 035 $a(CaPaEBR)ebrary10062702 035 $a(SSID)ssj0000231080 035 $a(PQKBManifestationID)11947242 035 $a(PQKBTitleCode)TC0000231080 035 $a(PQKBWorkID)10216958 035 $a(PQKB)10461377 035 $a(MiAaPQ)EBC3376885 035 $a(Au-PeEL)EBL3376885 035 $a(CaPaEBR)ebr10062702 035 $a(OCoLC)923266712 035 $a(EXLCZ)99110986584753390 100 $a19930524d1993 uy 0 101 0 $aeng 135 $aurcn||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 00$aQuality in student financial aid programs $ea new approach /$f[edited by] Ronald S. Fecso, Panel on Quality Improvement in Student Financial Aid Programs, Benjamin F. King, Committee on National Statistics, Commission on Behavioral and Social Sciences and Education, National Research Council 205 $a1st ed. 210 $aWashington, DC $cNational Academy Press$d1993 215 $a1 online resource (249 pages) $cillustrations 300 $aBibliographic Level Mode of Issuance: Monograph 311 0 $a0-309-04877-X 320 $aIncludes bibliographical references (p. 177-181). 327 $a1 Front Matter; 2 Summary of Major Conclusions and Recommendations; 3 Part I: Background; 4 1 Introduction; 5 2 Continuous Improvement: The New Quality Management Philosophy; 6 3 Overview of Student Financial Aid Programs; 7 Part II; 8 4 Current Quality Control Procedures; 9 5 Alternative Perspectives on Quality in Student Financial Aid Programs; 10 6 Financial Aid Data Systems; 11 Part III: Toward an Improved Delivery System; 12 7 Quality Control in Other Monetary Distribution Systems; 13 8 A New Strategy for the Department of Education; 14 9 Further Initiatives for Improvement in the System; 15 References and Bibliography; 16 Appendixes; 17 A A Review of the Methodology Used in the Integrated Quality Control Measurement Project; 18 B The Taxpayer as Customer; 19 C Applying for Federal Student Financial Aid for 1992-93; 20 D Laboratory Methods and Document Redesign; 21 E The IRS Experience With Cognitive Labs and Forms Design; 22 F Alternative Approaches to Audit and Program Review for Student Financial Aid Programs; 23 G Biographical Sketches of Panel Members and Staff 330 $aFocuses on the accuracy of the needs-based award process, this book assesses various measures of system quality and possible alternatives, such as a total quality management approach. It discusses the potential for a risk-based approach for verification of applicant-supplied information and for audit and program reviews of institutions. 606 $aStudent financial aid administration$zUnited States$xEvaluation 606 $aStudent aid$zUnited States 615 0$aStudent financial aid administration$xEvaluation. 615 0$aStudent aid 676 $a378.3/0973 701 $aFecso$b Ron$01717205 701 $aKing$b Benjamin F$01615044 712 02$aPanel on Quality Improvement in Student Financial Aid Programs. 712 02$aNational Research Council (U.S.).$bCommittee on National Statistics. 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910826932703321 996 $aQuality in student financial aid programs$94113157 997 $aUNINA