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Public services delivery / / edited by Anwar Shah



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Titolo: Public services delivery / / edited by Anwar Shah Visualizza cluster
Pubblicazione: Washington, D.C., : World Bank, c2005
Edizione: 1st ed.
Descrizione fisica: xxxviii, 219 pages : illustrations ; ; 23 cm
Disciplina: 361.6/068/4
Soggetto topico: Government productivity - Evaluation
Public administration - Evaluation
Municipal services - Evaluation
Medical care - Evaluation
Education - Evaluation
Public welfare - Evaluation
Infrastructure (Economics) - Evaluation
Altri autori: ShahAnwar  
Note generali: Description based upon print version of record.
Nota di bibliografia: Includes bibliographical references and index.
Nota di contenuto: Introduction to the Public Sector Governance and Accountability Series; Contents; Foreword; Preface; Acknowledgments; Contributors; Abbreviations and Acronyms; Overview; 1 Issues Associated with the Implementation of Governmentwide Performance Monitoring; 2 A Simple Measure of Good Governance; TABLES; 3 Assessing Local Government Performance in Developing Countries; 4 Results Matter: Suggestions for a Developing Country's Early Outcome Measurement Effort; FIGURES; 5 Delivering Local/Municipal Services; 6 Assessing the Performance of Health Services in Reaching the Poor
7 Measuring Public Sector Performance in Infrastructure
Sommario/riassunto: The globalization of information-satellite TV, internet, phone and fax-serve to enhance citizens' awareness of their rights, obligations, options and alternatives and strengthens demands for greater accountability from the public sector. However, the power of accountability is significantly reduced if citizens are unable to measure their government's performance in a meaningful way, which is precisely the topic of this timely book. The abstract concept of "government performance" can only be an effective tool in public debate when there are concrete statistics measuring performance and benchma
Titolo autorizzato: Public services delivery  Visualizza cluster
ISBN: 1-280-16894-3
9786610168941
0-8213-6141-4
Formato: Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione: Inglese
Record Nr.: 9910814312103321
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Serie: Public sector governance and accountability series.