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Gratuity [[electronic resource] ] : a contextual understanding of tipping norms from the perspective of tipped employees / / Richard Seltzer, Holona LeAnne Ochs



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Autore: Seltzer Richard, Ph. D. Visualizza persona
Titolo: Gratuity [[electronic resource] ] : a contextual understanding of tipping norms from the perspective of tipped employees / / Richard Seltzer, Holona LeAnne Ochs Visualizza cluster
Pubblicazione: Lanham, Md., : Rowman & Littlefield, c2010
Descrizione fisica: 1 online resource (466 p.)
Disciplina: 331.2/166
Soggetto topico: Tipping
Tipping - Social aspects
Altri autori: OchsHolona LeAnne  
Note generali: Description based upon print version of record.
Nota di bibliografia: Includes bibliographical references and index.
Nota di contenuto: Acknowledgments; Introduction; Preface; Part 1; 1; 2; 3; 4; 5; 6; 7; 8; 9; 10; 11; 12; 13; 14; 15; 16; 17; 18; 19; Part 3; 20; 21; 22; 23; 24
Sommario/riassunto: Gratuity provides a perspective on nonstandard compensation that demonstrates the process by which tipping norms have an impact on the experiences of workers. Understanding this under-researched perspective reveals a great deal about the role of norms in economic transactions as well as the management practices that shape the work environment and enhance organizational performance.
Titolo autorizzato: Gratuity  Visualizza cluster
ISBN: 1-282-58194-5
9786612581946
0-7391-4424-3
Formato: Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione: Inglese
Record Nr.: 9910791490003321
Lo trovi qui: Univ. Federico II
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