02264nam 2200589Ia 450 991079149000332120230207232700.01-282-58194-597866125819460-7391-4424-3(CKB)2560000000016404(EBL)616224(OCoLC)700699421(SSID)ssj0000418935(PQKBManifestationID)12142036(PQKBTitleCode)TC0000418935(PQKBWorkID)10377890(PQKB)10718115(MiAaPQ)EBC616224(Au-PeEL)EBL616224(CaPaEBR)ebr10395124(CaONFJC)MIL258194(EXLCZ)99256000000001640420100309d2010 uy 0engur|n|---|||||txtccrGratuity[electronic resource] a contextual understanding of tipping norms from the perspective of tipped employees /Richard Seltzer, Holona LeAnne OchsLanham, Md. Rowman & Littlefieldc20101 online resource (466 p.)Description based upon print version of record.0-7391-4422-7 0-7391-4423-5 Includes bibliographical references and index.Acknowledgments; Introduction; Preface; Part 1; 1; 2; 3; 4; 5; 6; 7; 8; 9; 10; 11; 12; 13; 14; 15; 16; 17; 18; 19; Part 3; 20; 21; 22; 23; 24Gratuity provides a perspective on nonstandard compensation that demonstrates the process by which tipping norms have an impact on the experiences of workers. Understanding this under-researched perspective reveals a great deal about the role of norms in economic transactions as well as the management practices that shape the work environment and enhance organizational performance.TippingTippingSocial aspectsTipping.TippingSocial aspects.331.2/166Seltzer RichardPh. D.1515086Ochs Holona LeAnne1515087MiAaPQMiAaPQMiAaPQBOOK9910791490003321Gratuity3838952UNINA