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Record Nr. |
UNINA9910791490003321 |
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Autore |
Seltzer Richard, Ph. D. |
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Titolo |
Gratuity [[electronic resource] ] : a contextual understanding of tipping norms from the perspective of tipped employees / / Richard Seltzer, Holona LeAnne Ochs |
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Pubbl/distr/stampa |
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Lanham, Md., : Rowman & Littlefield, c2010 |
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ISBN |
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1-282-58194-5 |
9786612581946 |
0-7391-4424-3 |
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Descrizione fisica |
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1 online resource (466 p.) |
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Altri autori (Persone) |
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Disciplina |
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Soggetti |
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Tipping |
Tipping - Social aspects |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Acknowledgments; Introduction; Preface; Part 1; 1; 2; 3; 4; 5; 6; 7; 8; 9; 10; 11; 12; 13; 14; 15; 16; 17; 18; 19; Part 3; 20; 21; 22; 23; 24 |
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Sommario/riassunto |
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Gratuity provides a perspective on nonstandard compensation that demonstrates the process by which tipping norms have an impact on the experiences of workers. Understanding this under-researched perspective reveals a great deal about the role of norms in economic transactions as well as the management practices that shape the work environment and enhance organizational performance. |
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