1.

Record Nr.

UNINA9910791490003321

Autore

Seltzer Richard, Ph. D.

Titolo

Gratuity [[electronic resource] ] : a contextual understanding of tipping norms from the perspective of tipped employees / / Richard Seltzer, Holona LeAnne Ochs

Pubbl/distr/stampa

Lanham, Md., : Rowman & Littlefield, c2010

ISBN

1-282-58194-5

9786612581946

0-7391-4424-3

Descrizione fisica

1 online resource (466 p.)

Altri autori (Persone)

OchsHolona LeAnne

Disciplina

331.2/166

Soggetti

Tipping

Tipping - Social aspects

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Acknowledgments; Introduction; Preface; Part 1; 1; 2; 3; 4; 5; 6; 7; 8; 9; 10; 11; 12; 13; 14; 15; 16; 17; 18; 19; Part 3; 20; 21; 22; 23; 24

Sommario/riassunto

Gratuity provides a perspective on nonstandard compensation that demonstrates the process by which tipping norms have an impact on the experiences of workers. Understanding this under-researched perspective reveals a great deal about the role of norms in economic transactions as well as the management practices that shape the work environment and enhance organizational performance.