The power of business process improvement [[electronic resource] ] : 10 simple steps to increase effectiveness, efficiency, and adaptability / / Susan Page
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| Autore: |
Page Susan (Susan Ann)
|
| Titolo: |
The power of business process improvement [[electronic resource] ] : 10 simple steps to increase effectiveness, efficiency, and adaptability / / Susan Page
|
| Pubblicazione: | New York, : AMACOM, c2010 |
| Edizione: | 1st edition |
| Descrizione fisica: | 1 online resource (353 p.) |
| Disciplina: | 658.5/1 |
| Soggetto topico: | Workflow - Management |
| Organizational effectiveness | |
| Management | |
| Note generali: | Description based upon print version of record. |
| Nota di bibliografia: | Includes bibliographical references and index. |
| Nota di contenuto: | CONTENTS; CHAPTER 1: The Roadmap: Learning How to Navigate; CHAPTER 2: Step 1: Develop the Process Inventory: Identifying and Prioritizing the Process List; CHAPTER 3: Step 2: Establish the Foundation: Avoiding Scope Creep; CHAPTER 4: Step 3: Draw the Process Map: Flowcharting and Documenting; CHAPTER 5: Steps 4-5: Estimate Time and Cost and Verify the Process Map: Introducing the Process and Cycle Time and Gaining Buy-In; CHAPTER 6: Step 6: Apply Improvement Techniques: Challenging Everything; CHAPTER 7: Step 7: Create Internal Controls, Tools, and Metrics: Making It Real |
| CHAPTER 8: Step 8: Test and Rework: Making Sure It Works CHAPTER 9: Step 9: Implement the Change: Preparing the Organization; CHAPTER 10: Step 10: Drive Continuous Improvement: Embracing the New Mindset; CHAPTER 11: Create the Executive Summary: Getting the Recognition; CHAPTER 12: Case Study: Sharing a Real-World Example; INDEX | |
| Sommario/riassunto: | "A good process eliminates wasted time." - Bill Gates |
| Titolo autorizzato: | The power of business process improvement |
| ISBN: | 1-61344-833-3 |
| 1-282-49271-3 | |
| 9786612492716 | |
| 0-8144-1479-6 | |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910780426703321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |