LEADER 02836nam  2200637Ia 450 
001 9910780426703321
005 20240104112156.0
010   $a1-61344-833-3
010   $a1-282-49271-3
010   $a9786612492716
010   $a0-8144-1479-6
035   $a(CKB)2400000000000431
035   $a(EBL)484976
035   $a(OCoLC)592756343
035   $a(SSID)ssj0000341682
035   $a(PQKBManifestationID)11947721
035   $a(PQKBTitleCode)TC0000341682
035   $a(PQKBWorkID)10396558
035   $a(PQKB)10200641
035   $a(Au-PeEL)EBL484976
035   $a(CaPaEBR)ebr10370296
035   $a(CaONFJC)MIL249271
035   $a(CaSebORM)9780814414781
035   $a(MiAaPQ)EBC484976
035   $a(EXLCZ)992400000000000431
100   $a20090611d2010      uy             0
101 0 $aeng
135   $aurunu|||||
181   $ctxt
182   $cc
183   $acr
200 14$aThe power of business process improvement$b[electronic resource] $e10 simple steps to increase effectiveness, efficiency, and adaptability /$fSusan Page
205   $a1st edition
210   $aNew York $cAMACOM$dc2010
215   $a1 online resource (353 p.)
300   $aDescription based upon print version of record.
311   $a0-8144-1478-8 
320   $aIncludes bibliographical references and index.
327   $aCONTENTS; CHAPTER 1: The Roadmap: Learning How to Navigate; CHAPTER 2: Step 1: Develop the Process Inventory: Identifying and Prioritizing the Process List; CHAPTER 3: Step 2: Establish the Foundation: Avoiding Scope Creep; CHAPTER 4: Step 3: Draw the Process Map: Flowcharting and Documenting; CHAPTER 5: Steps 4-5: Estimate Time and Cost and Verify the Process Map: Introducing the Process and Cycle Time and Gaining Buy-In; CHAPTER 6: Step 6: Apply Improvement Techniques: Challenging Everything; CHAPTER 7: Step 7: Create Internal Controls, Tools, and Metrics: Making It Real
327   $aCHAPTER 8: Step 8: Test and Rework: Making Sure It Works CHAPTER 9: Step 9: Implement the Change: Preparing the Organization; CHAPTER 10: Step 10: Drive Continuous Improvement: Embracing the New Mindset; CHAPTER 11: Create the Executive Summary: Getting the Recognition; CHAPTER 12: Case Study: Sharing a Real-World Example; INDEX
330   $a"A good process eliminates wasted time." - Bill Gates
606   $aWorkflow$xManagement
606   $aOrganizational effectiveness
606   $aManagement
615  0$aWorkflow$xManagement.
615  0$aOrganizational effectiveness.
615  0$aManagement.
676   $a658.5/1
700   $aPage$b Susan$g(Susan Ann)$01467707
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910780426703321
996   $aThe power of business process improvement$93678486
997   $aUNINA