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The voice catchers : how marketers listen in to exploit your feelings, your privacy, and your wallet / / Joseph Turow



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Autore: Turow Joseph Visualizza persona
Titolo: The voice catchers : how marketers listen in to exploit your feelings, your privacy, and your wallet / / Joseph Turow Visualizza cluster
Pubblicazione: New Haven, Connecticut : , : Yale University Press, , [2021]
©2021
Descrizione fisica: 1 online resource (288 p.)
Disciplina: 658.80028563
Soggetto topico: Interactive marketing
Voice
Artificial intelligence - Marketing applications
Note generali: Includes index.
Nota di bibliografia: Includes bibliographical references and index.
Nota di contenuto: Frontmatter -- CONTENTS -- THE VOICE CATCHERS -- Introduction: Here Comes the Voice Intelligence Industry -- 1 Rise of the Seductive Assistants -- 2 What Marketers See in Voice -- 3 An Operating System for Your Life -- 4 Voice Tech Conquers the Press -- 5 Advertisers Get Ready -- 6 Voice Profiling and Freedom -- Acknowledgments -- Notes -- Index
Sommario/riassunto: Your voice as biometric data, and how marketers are using it to manipulate you The first in-depth examination of the voice intelligence industry, this timely book exposes how artificial intelligence is enabling personalized marketing and discrimination through voice analysis. Amazon and Google have numerous patents around voice profiling, and their smart speakers already extract and use your voice prints for identification and more. Customer service centers are treating you differently from other callers based on what they conclude your voice reveals about your emotions, sentiments, and personality, often in real time. According to scientists, your weight, height, age, race, and illnesses can also be determined from the sound of your voice. Ultimately not only marketers—but also politicians and governments—may use voice profiling to infer characteristics about you to serve their interests, not yours or society’s. Leading communications scholar Joseph Turow places the voice intelligence industry in historical perspective and offers a clarion call for regulating this rising surveillance regime.
Titolo autorizzato: The voice catchers  Visualizza cluster
ISBN: 0-300-25873-9
Formato: Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione: Inglese
Record Nr.: 9910554205303321
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