Excellence in supervision [[electronic resource] ] : essential skills for the new supervisor / / Rick Conlow
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| Autore: |
Conlow Rick
|
| Titolo: |
Excellence in supervision [[electronic resource] ] : essential skills for the new supervisor / / Rick Conlow
|
| Pubblicazione: | Menlo Park, Calif., : Crisp Learning, c2001 |
| Descrizione fisica: | 1 online resource (118 p.) |
| Disciplina: | 658.3/02 |
| Soggetto topico: | Supervision of employees |
| Soggetto genere / forma: | Electronic books. |
| Note generali: | Description based upon print version of record. |
| Nota di bibliografia: | Includes bibliographical references (p. 109). |
| Nota di contenuto: | ""Title""; ""Copyright""; ""About the Author""; ""Preface""; ""Contents""; ""Introduction""; ""PART 1 Getting Started""; ""The Opportunity""; ""Why Do You Want to Supervise Others?""; ""How Do You Transition to Supervisor?""; ""The Definition of a Supervisor""; ""The Role of a Supervisor""; ""The Responsibilities""; ""The Supervisor�s Job Description""; ""A Sample Job Description""; ""Management Thought Old versus New""; ""Strategies for Getting Started""; ""PART 2 Managing for High Performance""; ""Performance Management""; ""Setting Expectations and Goals"" |
| ""How to Establish Clear Expectations""""How to Set Goals""; ""Giving Positive Feedback""; ""Principles of Recognition""; ""Handling Performance Problems""; ""Principles for Giving Constructive Feedback""; ""Counseling Method""; ""Disciplinary Method""; ""Supervising with Flexibility""; ""Relationship Approach""; ""Training Approach""; ""Strategies for Managing Performance""; ""PART 3 Communicating with Others Proactively""; ""Building Interdependent Relationships""; ""Communicating One-on-One with Employees""; ""Benefits of One-on-One Communication""; ""Delegating Tasks"" | |
| ""Communicating with a Team""""Use a Team Approach""; ""Communicating Every Day with Others""; ""Communicating with Your Manager""; ""Strategies for Proactive Communication""; ""PART 4 Coaching for Excellence""; ""The Changing Playing Field""; ""The Best and Worst Supervisors""; ""Coaching Behaviors of Supervisors""; ""Leadership Character""; ""The Coaching Process""; ""Informal Coaching""; ""Formal Coaching""; ""Strategies for Effective Coaching""; "" PART 5 Dealing with Change Positively""; ""A New Paradigm""; ""Organizational Change""; ""The Impact of Change"" | |
| ""Communicating Change Effectively""""Change-Management Skills""; ""Brainstorming Change Ideas""; ""Guidelines for Brainstorming""; ""The Brainstorming Process""; ""Problem-Solving Techniques""; ""The Problem-Solving Process""; ""Strategies for Managing Change""; ""SUMMARY""; ""Final Thoughts: How Good Can You Be?""; ""Think of the Potential, Not the Problems""; ""Be Action Oriented, Not Apathetic""; ""Stay Proactive, Not Reactive""; ""Author�s Notes on the Case Studies""; ""Case Study 1 (page 14)""; ""Case Study 2 (page 40)""; ""Case Study 3 (page58)""; ""Case Study 4 (psge 76)"" | |
| ""Case Study 5 (page 94-95)""""Recommended Reading"" | |
| Titolo autorizzato: | Excellence in supervision |
| ISBN: | 1-4175-2070-1 |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910455182403321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |
Serie:
Fifty-Minute series.