Handling the difficult employee [[electronic resource] ] : solving performance problems / / Marty Brounstein
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| Autore: |
Brounstein Marty
|
| Titolo: |
Handling the difficult employee [[electronic resource] ] : solving performance problems / / Marty Brounstein
|
| Pubblicazione: | Menlo Park, Calif., : Crisp Publications, c1993 |
| Descrizione fisica: | 1 online resource (86 p.) |
| Disciplina: | 658.3/045 |
| Soggetto topico: | Problem employees |
| Performance | |
| Soggetto genere / forma: | Electronic books. |
| Note generali: | "A practical guide for managers"--Cover. |
| Nota di contenuto: | ""TITLE""; ""COPYRIGHT""; ""PREFACE""; ""ABOUT THE AUTHOR""; ""Dedication""; ""CONTENTS""; ""PART I Defining Difficult Employees""; ""MANAGEMENT'S RESPONSIBILITY""; ""DEFINITION OF THE DIFFICULT EMPLOYEE""; ""DEGREES OF DIFFICULT EMPLOYEES""; ""REMEMBER THE MESSAGE""; ""A Quick Assessment for Managers""; ""COMMON WARNING SIGNS""; ""SIX-STEP INTERVENTION MODEL""; ""THREE KEY PRINCIPLES""; ""PART II The Intervention Model""; ""STEP 1: IDENTIFY AND DEFINE THE PERFORMANCE PROBLEM""; ""ISSUES OF PERFORMANCE""; ""Exercise #1: Describe Appropriate Behavior""; ""CASE STUDY #1"" |
| ""Labels About Jim""""CASE STUDY ANALYSIS""; ""WHAT ARE NOT ISSUES OF PERFORMANCE""; ""GIVE CONSTRUCTIVE FEEDBACK""; ""Significant Events List""; ""Exercise #2: Feedback Identification""; ""STEP 2: EXPLAIN THE IMPACT OF THE PROBLEM""; ""Define the Impact""; ""STEP 3: ANALYZE THE REASONS FOR THE PROBLEM""; ""Exercise #3: Performance Assessments""; ""EXAMINE YOUR INFLUENCE""; ""CASE STUDY #2""; ""CASE STUDY ANALYSIS""; ""STEP 4: DEFINE THE EXPECTED PERFORMANCE STANDARD""; ""STEP 5: EXPLORE IDEAS FOR A SOLUTION""; ""STEP 6: WRITE THE PLAN FOR IMPROVEMENT"" | |
| ""What should you do with the written plan?""""PART III The Intervention Conference""; ""THE CONFERENCE AGENDA""; ""Conference Agenda""; ""INTERVENTION CONFERENCE CHECKLIST""; ""CASE STUDY #3""; ""CASE STUDY ANALYSIS""; ""PART IV Disciplinary Action and Termination""; ""DISCIPLINARY ACTION AGENDA""; ""THE WHATS AND WHENS OF DISCIPLINE""; ""Formal Disciplinary Action""; ""Guide for Disciplinary Action Documentation""; ""PROGRESSIVE DISCIPLINE POLICIES""; ""Sample Policy: Progressive Discipline Plan""; ""THE ISSUE OF TERMINATION""; ""PART V Author's Responses""; ""EXERCISE #1: ANSWERS"" | |
| ""CASE STUDY #1: ANSWERS""""EXERCISE #2: ANSWERS""; ""EXERCISE #3: ANSWERS""; ""CASE STUDY #2: ANSWERS""; ""CASE STUDY #3: ANSWERS"" | |
| Titolo autorizzato: | Handling the difficult employee |
| ISBN: | 1-4175-2439-1 |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910450327103321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |
Serie:
Fifty-Minute series.