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Human Services Management : Organizational Leadership in Social Work Practice / / David Austin



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Autore: Austin David Visualizza persona
Titolo: Human Services Management : Organizational Leadership in Social Work Practice / / David Austin Visualizza cluster
Pubblicazione: New York, NY : , : Columbia University Press, , [2002]
©2002
Descrizione fisica: 1 online resource (468 p.) : 10 figures
Disciplina: 361.3/068
Soggetto topico: SOCIAL SCIENCE / Human Services
Persona (resp. second.): GummerBurton
Nota di contenuto: Frontmatter -- CONTENTS -- FOREWORD -- PREFACE -- ACKNOWLEDGMENTS -- 1. INTRODUCTION -- 2. Human Service Organizations -- 3. Stakeholder Constituencies -- 4. Organizational Structure and Program Design -- 5. Service Delivery Networks -- 6. The User/Consumer Constituency -- 7. Organized Professions and Human Service Organizations -- 8. Legitimators and Funders -- 9. The Human Service Executive -- 10. Boards of Directors and Advisory Committees -- 11. Accountability -- 12. Dealing with Change -- REFERENCES -- INDEX
Sommario/riassunto: Human services management occurs in nonprofit, governmental, and for-profit sectors and involves a wide variety of organizational structures. These diverse conditions shape the effort to produce and project services that directly affect the quality of life of individuals, families, and communities through social welfare, health and mental health, criminal justice, and educational services. David Austin begins with an examination of the historical development and distinctive characteristics of human service organizations, the variety of organizational and program structures at play, and the connection of individual service organizations with service delivery networks. He then examines of the roles and responsibilities of key stakeholder constituencies, including service users, service personnel (especially service professionals), funders, executives, and policy boards. The final two chapters discuss two organizational processes: accountability for effectiveness and dealing with organizational changes.
Titolo autorizzato: Human Services Management  Visualizza cluster
ISBN: 9780231504144
0-231-52842-6
Formato: Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione: Inglese
Record Nr.: 9910779965103321
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