02993nam 22004455 450 991077996510332120231206213830.097802315041440-231-52842-610.7312/aust10836(CKB)111056485385846(DE-B1597)458616(OCoLC)961645144(DE-B1597)9780231528429(MiAaPQ)EBC1032590(EXLCZ)9911105648538584620220302h20022002 fg engur|||||||||||txtrdacontentcrdamediacrrdacarrierHuman Services Management Organizational Leadership in Social Work Practice /David AustinNew York, NY : Columbia University Press, [2002]©20021 online resource (468 p.) 10 figuresFoundations of Social Work Knowledge SeriesFrontmatter -- CONTENTS -- FOREWORD -- PREFACE -- ACKNOWLEDGMENTS -- 1. INTRODUCTION -- 2. Human Service Organizations -- 3. Stakeholder Constituencies -- 4. Organizational Structure and Program Design -- 5. Service Delivery Networks -- 6. The User/Consumer Constituency -- 7. Organized Professions and Human Service Organizations -- 8. Legitimators and Funders -- 9. The Human Service Executive -- 10. Boards of Directors and Advisory Committees -- 11. Accountability -- 12. Dealing with Change -- REFERENCES -- INDEXHuman services management occurs in nonprofit, governmental, and for-profit sectors and involves a wide variety of organizational structures. These diverse conditions shape the effort to produce and project services that directly affect the quality of life of individuals, families, and communities through social welfare, health and mental health, criminal justice, and educational services. David Austin begins with an examination of the historical development and distinctive characteristics of human service organizations, the variety of organizational and program structures at play, and the connection of individual service organizations with service delivery networks. He then examines of the roles and responsibilities of key stakeholder constituencies, including service users, service personnel (especially service professionals), funders, executives, and policy boards. The final two chapters discuss two organizational processes: accountability for effectiveness and dealing with organizational changes.SOCIAL SCIENCE / Human ServicesbisacshSOCIAL SCIENCE / Human Services.361.3/068Austin David, authttp://id.loc.gov/vocabulary/relators/aut1025688Gummer Burton, ctbhttps://id.loc.gov/vocabulary/relators/ctbDE-B1597DE-B1597BOOK9910779965103321Human Services Management3805100UNINA