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Autore: | Sobel Andrew <1955-> |
Titolo: | All for one [[electronic resource] ] : 10 strategies for building trusted client partnerships / / Andrew Sobel |
Pubblicazione: | Hoboken, NJ, : Wiley, c2009 |
Edizione: | 1st edition |
Descrizione fisica: | 1 online resource (323 p.) |
Disciplina: | 658.4095 |
658.812 | |
Soggetto topico: | Customer relations |
Patron and client | |
Consumers - Professional relationships | |
Note generali: | Description based upon print version of record. |
Nota di bibliografia: | Includes bibliographical references and index. |
Nota di contenuto: | ALL FOR ONE: 10 Strategies for Building Trusted Client Partnerships; Contents; Introduction; Part I: A Road Map for Building Trusted Client Partnerships; Chapter 1: Reaching Level 6: Trusted Client Partner; Chapter 2: Employing 10 Integrated Strategies; Part II: The Five Individual Strategies; Chapter 3: Strategy One: Becoming an Agenda Setter; Chapter 4: Strategy Two: Developing Relationship Capital; Chapter 5: Strategy Three: Engaging New Clients; Chapter 6: Strategy Four: Institutionalizing Client Relationships; Chapter 7: Strategy Five: Adding Multiple Layers of Value |
Part III: The Five Institutional StrategiesChapter 8: Strategy Six: Targeting the Right Clients; Chapter 9: Strategy Seven: Building a Client Leadership Pipeline; Chapter 10: Strategy Eight: Promoting Collaboration; Chapter 11: Strategy Nine: Listening to Clients; Chapter 12: Strategy Ten: Creating a Unique Client Experience; Part IV: Frequently Asked Questions and Conclusion; Chapter 13: Answers to the Most Commonly Asked Questions about Building Client Relationships; Conclusion; Index | |
Sommario/riassunto: | Corporate clients are demanding more value from their external advisors, and consolidating their business around a smaller number of firms. These trends are forcing a variety of service providers-from consulting firms to large banks-to confront a series of difficult challenges: How do we create an 'all-for-one, one-for-all' culture in which the whole is greater than the sum-of-the-parts and we succeed in leveraging our global network to deliver value to clients?"" How do we mobilize the right people, resources, and ideas-across a multitude of organizational and geographic boun |
Titolo autorizzato: | All for one |
ISBN: | 0-470-48534-5 |
1-282-11453-0 | |
9786612114533 | |
1-118-25805-3 | |
0-470-48512-4 | |
0-470-48533-7 | |
Formato: | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione: | Inglese |
Record Nr.: | 9910831022903321 |
Lo trovi qui: | Univ. Federico II |
Opac: | Controlla la disponibilità qui |