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Titolo: | Quality in student financial aid programs : a new approach / / [edited by] Ronald S. Fecso, Panel on Quality Improvement in Student Financial Aid Programs, Benjamin F. King, Committee on National Statistics, Commission on Behavioral and Social Sciences and Education, National Research Council |
Pubblicazione: | Washington, DC, : National Academy Press, 1993 |
Edizione: | 1st ed. |
Descrizione fisica: | 1 online resource (249 pages) : illustrations |
Disciplina: | 378.3/0973 |
Soggetto topico: | Student financial aid administration - United States - Evaluation |
Student aid - United States | |
Altri autori: | FecsoRon KingBenjamin F |
Note generali: | Bibliographic Level Mode of Issuance: Monograph |
Nota di bibliografia: | Includes bibliographical references (p. 177-181). |
Nota di contenuto: | 1 Front Matter; 2 Summary of Major Conclusions and Recommendations; 3 Part I: Background; 4 1 Introduction; 5 2 Continuous Improvement: The New Quality Management Philosophy; 6 3 Overview of Student Financial Aid Programs; 7 Part II; 8 4 Current Quality Control Procedures; 9 5 Alternative Perspectives on Quality in Student Financial Aid Programs; 10 6 Financial Aid Data Systems; 11 Part III: Toward an Improved Delivery System; 12 7 Quality Control in Other Monetary Distribution Systems; 13 8 A New Strategy for the Department of Education; 14 9 Further Initiatives for Improvement in the System; 15 References and Bibliography; 16 Appendixes; 17 A A Review of the Methodology Used in the Integrated Quality Control Measurement Project; 18 B The Taxpayer as Customer; 19 C Applying for Federal Student Financial Aid for 1992-93; 20 D Laboratory Methods and Document Redesign; 21 E The IRS Experience With Cognitive Labs and Forms Design; 22 F Alternative Approaches to Audit and Program Review for Student Financial Aid Programs; 23 G Biographical Sketches of Panel Members and Staff |
Sommario/riassunto: | Focuses on the accuracy of the needs-based award process, this book assesses various measures of system quality and possible alternatives, such as a total quality management approach. It discusses the potential for a risk-based approach for verification of applicant-supplied information and for audit and program reviews of institutions. |
Titolo autorizzato: | Quality in student financial aid programs |
ISBN: | 1-280-19652-1 |
9786610196524 | |
0-309-54427-0 | |
0-585-08524-2 | |
Formato: | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione: | Inglese |
Record Nr.: | 9910826932703321 |
Lo trovi qui: | Univ. Federico II |
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