Touch : five factors to growing and leading a human organization / / Tod Maffin, Mark Blevis
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| Autore: |
Maffin Tod
|
| Titolo: |
Touch : five factors to growing and leading a human organization / / Tod Maffin, Mark Blevis
|
| Pubblicazione: | Toronto : , : Dundurn Press, , [2014] |
| ©2014 | |
| Descrizione fisica: | 1 online resource (337 p.) |
| Disciplina: | 658.4/038 |
| Soggetto topico: | Information resources management |
| Industrial relations - Effect of technological innovations on | |
| Management information systems | |
| Electronic commerce | |
| Soggetto genere / forma: | Electronic books. |
| Persona (resp. second.): | BlevisMark |
| Nota di bibliografia: | Includes bibliographical references and index. |
| Nota di contenuto: | 1 A Letter to You From Us -- 2 The Five Factors -- 3 Touch Assessment -- 4 Leadership -- 5 Communications -- 6 Customer Service -- 7 Marketing -- 8 Web/Social -- 5 Human Resources -- 10 Legal -- 11 Another Letter to You From Us. |
| Sommario/riassunto: | For better or worse, digital business has fundamentally changed how organizations hire, market their services, and connect with stakeholders. The problem is, in an effort to use technology to connect more effectively, we have lost the humanity - that critical person-to-person connection. This book will show you how to restore that connection. |
| Titolo autorizzato: | Touch |
| ISBN: | 1-4597-2875-0 |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910460400303321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |