LEADER 02499nam 2200649 450 001 9910460400303321 005 20200520144314.0 010 $a1-4597-2875-0 035 $a(CKB)3710000000240460 035 $a(EBL)1637056 035 $a(SSID)ssj0001400884 035 $a(PQKBManifestationID)12547015 035 $a(PQKBTitleCode)TC0001400884 035 $a(PQKBWorkID)11344794 035 $a(PQKB)10231657 035 $a(MiAaPQ)EBC1637056 035 $a(CEL)447357 035 $a(OCoLC)895193239 035 $a(CaBNVSL)slc00235237 035 $a(MiAaPQ)EBC3295363 035 $a(Au-PeEL)EBL1637056 035 $a(CaPaEBR)ebr11255141 035 $a(OCoLC)885072455 035 $a(EXLCZ)993710000000240460 100 $a20141215h20142014 uy| 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aTouch $efive factors to growing and leading a human organization /$fTod Maffin, Mark Blevis 210 1$aToronto :$cDundurn Press,$d[2014] 210 4$dİ2014 215 $a1 online resource (337 p.) 311 $a1-4597-2874-2 320 $aIncludes bibliographical references and index. 327 $a1 A Letter to You From Us -- 2 The Five Factors -- 3 Touch Assessment -- 4 Leadership -- 5 Communications -- 6 Customer Service -- 7 Marketing -- 8 Web/Social -- 5 Human Resources -- 10 Legal -- 11 Another Letter to You From Us. 330 $aFor better or worse, digital business has fundamentally changed how organizations hire, market their services, and connect with stakeholders. The problem is, in an effort to use technology to connect more effectively, we have lost the humanity - that critical person-to-person connection. This book will show you how to restore that connection. 606 $aInformation resources management 606 $aIndustrial relations$xEffect of technological innovations on 606 $aManagement information systems 606 $aElectronic commerce 608 $aElectronic books. 615 0$aInformation resources management. 615 0$aIndustrial relations$xEffect of technological innovations on. 615 0$aManagement information systems. 615 0$aElectronic commerce. 676 $a658.4/038 700 $aMaffin$b Tod$0963330 702 $aBlevis$b Mark 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910460400303321 996 $aTouch$92184236 997 $aUNINA