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Trust and Incidents [[electronic resource] ] : The Dynamic of Interpersonal Trust between Patients and Practitioners / / by Katja Beitat



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Autore: Beitat Katja Visualizza persona
Titolo: Trust and Incidents [[electronic resource] ] : The Dynamic of Interpersonal Trust between Patients and Practitioners / / by Katja Beitat Visualizza cluster
Pubblicazione: Wiesbaden : , : Springer Fachmedien Wiesbaden : , : Imprint : Springer VS, , 2015
Edizione: 1st ed. 2015.
Descrizione fisica: 1 online resource (435 p.)
Disciplina: 302.2
370
610.1
610.71
Soggetto topico: Medical education
Medicine—Philosophy
Communication
Medical Education
Philosophy of Medicine
Communication Studies
Note generali: Description based upon print version of record.
Nota di bibliografia: Includes bibliographical references.
Nota di contenuto: Conceptualising Trust -- Communicating about Health Care Incidents -- Experiences of Patients and Medical Practitioners -- Factors Influencing Interpersonal Trust -- Recommendations for Future Research.
Sommario/riassunto: Taking an interdisciplinary approach to conceptualise interpersonal trust between patients and medical practitioners, Katja Beitat introduces a unique model to describe the dynamics of trust building and deterioration with particular relevance to incidents in health care. Empirical findings from studies in Australia and Germany, the two systems focused on in this book, broadly support and expand the proposed dynamic model of trust. Specific communication, competence and care related aspects impact on the trust relationship between patients and practitioners which in return is considered essential for other trust relations in health care. Contents Conceptualising Trust Communicating about Health Care Incidents Experiences of Patients and Medical Practitioners Factors Influencing Interpersonal Trust Recommendations for Future Research  Target Groups Lecturers and Students of Medicine, Health Care Law, Clinical Governance, Health Administration, Medical Law, and Health Communication Medical Practitioners Especially in the Field of Surgery and General Medicine, Lawyers Specialised in Medical Law, Health Regulatory Bodies (Ministries of Health), People Working in Hospital Management  The Author Since 2007 Katja Beitat has been working for the NSW Health Care Complaints Commission, an independent statutory body in Sydney/Australia.She completed her PhD thesis at the University of Leipzig/Germany and has been a visiting scholar at the Centre for Health Communication at the University of Technology, Sydney.
Titolo autorizzato: Trust and Incidents  Visualizza cluster
ISBN: 3-658-09670-5
Formato: Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione: Inglese
Record Nr.: 9910484132803321
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