LEADER 03735nam 22006735 450 001 9910484132803321 005 20240505080528.0 010 $a9783658096700 010 $a3658096705 024 7 $a10.1007/978-3-658-09670-0 035 $a(CKB)3710000000404144 035 $a(EBL)2094817 035 $a(SSID)ssj0001501777 035 $a(PQKBManifestationID)11814882 035 $a(PQKBTitleCode)TC0001501777 035 $a(PQKBWorkID)11446829 035 $a(PQKB)10616006 035 $a(DE-He213)978-3-658-09670-0 035 $a(MiAaPQ)EBC2094817 035 $a(PPN)185486460 035 $a(EXLCZ)993710000000404144 100 $a20150429d2015 u| 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aTrust and Incidents $eThe Dynamic of Interpersonal Trust between Patients and Practitioners /$fby Katja Beitat 205 $a1st ed. 2015. 210 1$aWiesbaden :$cSpringer Fachmedien Wiesbaden :$cImprint: Springer VS,$d2015. 215 $a1 online resource (435 p.) 225 0 $aResearch 300 $aDescription based upon print version of record. 311 08$a9783658096694 311 08$a3658096691 320 $aIncludes bibliographical references. 327 $aConceptualising Trust -- Communicating about Health Care Incidents -- Experiences of Patients and Medical Practitioners -- Factors Influencing Interpersonal Trust -- Recommendations for Future Research. 330 $aTaking an interdisciplinary approach to conceptualise interpersonal trust between patients and medical practitioners, Katja Beitat introduces a unique model to describe the dynamics of trust building and deterioration with particular relevance to incidents in health care. Empirical findings from studies in Australia and Germany, the two systems focused on in this book, broadly support and expand the proposed dynamic model of trust. Specific communication, competence and care related aspects impact on the trust relationship between patients and practitioners which in return is considered essential for other trust relations in health care. Contents Conceptualising Trust Communicating about Health Care Incidents Experiences of Patients and Medical Practitioners Factors Influencing Interpersonal Trust Recommendations for Future Research  Target Groups Lecturers and Students of Medicine, Health Care Law, Clinical Governance, Health Administration, Medical Law, and Health Communication Medical Practitioners Especially in the Field of Surgery and General Medicine, Lawyers Specialised in Medical Law, Health Regulatory Bodies (Ministries of Health), People Working in Hospital Management  The Author Since 2007 Katja Beitat has been working for the NSW Health Care Complaints Commission, an independent statutory body in Sydney/Australia.She completed her PhD thesis at the University of Leipzig/Germany and has been a visiting scholar at the Centre for Health Communication at the University of Technology, Sydney. 606 $aMedical education 606 $aMedicine$xPhilosophy 606 $aCommunication 606 $aMedical Education 606 $aPhilosophy of Medicine 606 $aMedia and Communication 615 0$aMedical education. 615 0$aMedicine$xPhilosophy. 615 0$aCommunication. 615 14$aMedical Education. 615 24$aPhilosophy of Medicine. 615 24$aMedia and Communication. 676 $a302.2 676 $a370 676 $a610.1 676 $a610.71 700 $aBeitat$b Katja$4aut$4http://id.loc.gov/vocabulary/relators/aut$01226291 906 $aBOOK 912 $a9910484132803321 996 $aTrust and Incidents$92847344 997 $aUNINA