1.

Record Nr.

UNINA9910484132803321

Autore

Beitat Katja

Titolo

Trust and Incidents : The Dynamic of Interpersonal Trust between Patients and Practitioners / / by Katja Beitat

Pubbl/distr/stampa

Wiesbaden : , : Springer Fachmedien Wiesbaden : , : Imprint : Springer VS, , 2015

ISBN

9783658096700

3658096705

Edizione

[1st ed. 2015.]

Descrizione fisica

1 online resource (435 p.)

Collana

Research

Disciplina

302.2

370

610.1

610.71

Soggetti

Medical education

Medicine - Philosophy

Communication

Medical Education

Philosophy of Medicine

Media and Communication

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references.

Nota di contenuto

Conceptualising Trust -- Communicating about Health Care Incidents -- Experiences of Patients and Medical Practitioners -- Factors Influencing Interpersonal Trust -- Recommendations for Future Research.

Sommario/riassunto

Taking an interdisciplinary approach to conceptualise interpersonal trust between patients and medical practitioners, Katja Beitat introduces a unique model to describe the dynamics of trust building and deterioration with particular relevance to incidents in health care. Empirical findings from studies in Australia and Germany, the two systems focused on in this book, broadly support and expand the proposed dynamic model of trust. Specific communication, competence and care related aspects impact on the trust relationship between



patients and practitioners which in return is considered essential for other trust relations in health care. Contents Conceptualising Trust Communicating about Health Care Incidents Experiences of Patients and Medical Practitioners Factors Influencing Interpersonal Trust Recommendations for Future Research  Target Groups Lecturers and Students of Medicine, Health Care Law, Clinical Governance, Health Administration, Medical Law, and Health Communication Medical Practitioners Especially in the Field of Surgery and General Medicine, Lawyers Specialised in Medical Law, Health Regulatory Bodies (Ministries of Health), People Working in Hospital Management  The Author Since 2007 Katja Beitat has been working for the NSW Health Care Complaints Commission, an independent statutory body in Sydney/Australia.She completed her PhD thesis at the University of Leipzig/Germany and has been a visiting scholar at the Centre for Health Communication at the University of Technology, Sydney.