Sorting letters, sorting lives [[electronic resource] ] : delivering diversity in the United States Postal Service / / Linda B. Benbow

• Autore: Benbow Linda B. <1956->
• Pubblicazione: Lanham, Md., : Lexington Books, c2011
• Descrizione fisica: 1 online resource (259 p.)
• Disciplina: 383/.49730683
• Soggetto topico: Diversity in the workplace - United States; Postal service - United States - Employees; Letter mail handling - United States
• Note generali: Description based upon print version of record.
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: Diversity makes the USPS stronger, and weaker -- Work in an urban mail processing facility -- Integrated work areas -- Work in a resegregated postal facility -- Power, symbolic, and invisible tokens -- Sorting lives in the United States Postal Service.
• Sommario/riassunto: Sorting Letters, Sorting Lives offers an examination of a workplace that for many years has employed an extraordinarily diverse workforce: the United States Postal Service. In the post-civil rights era, the Postal Service took a leading role in managing a diverse workforce, seeking to acknowledge and honor the different groups and cultures represented among its workforce. The USPS has constantly been looking for ways to motivate its employees, to create a sense of fairness and belonging, and to minimize interpersonal and inter-group conflicts. Linda Benbow examines the organizational culture a
• Titolo autorizzato: Sorting letters, sorting lives
• ISBN: 1-283-08461-9; 9786613084613; 0-7391-3476-0
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910791973903321
• Lo trovi qui: Univ. Federico II