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Managing quality fads : how American business learned to play the quality game / / Robert E. Cole



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Autore: Cole Robert E Visualizza persona
Titolo: Managing quality fads : how American business learned to play the quality game / / Robert E. Cole Visualizza cluster
Pubblicazione: New York, : Oxford University Press, 1999
Edizione: 1st ed.
Descrizione fisica: 1 online resource (297 p.)
Disciplina: 658.5/62
Soggetto topico: Quality circles
Quality circles - United States - History
Industrial management - United States - History
Industrial management - Japan - History
Note generali: Previously issued in print: 1999.
Nota di bibliografia: Includes bibliographical references (p. 259-272) and index.
Nota di contenuto: Contents; Tables and Figures; Introduction; 1. The New Quality Model: Continuity or Discontinuity?; 2. Market Pressures and Quality Consciousness; 3. How Much Did You Know and When Did You Know It?; 4. It Ain't Rocket Science, But ...; 5. Casting and Harvesting the Nets; 6. Putting It Together; 7. Modeling the Future for Hewlett-Packard; 8. Adoption, Adaptation, and Reaction at Hewlett-Packard; 9. Quality Outcomes; 10. On Organizational Learning; Notes; References; Index
Sommario/riassunto: Tables and Figures. Introduction. 1. The New Quality Model: Continuity or Discontinuity?. 2. Market Pressures and Quality Consciousness. 3. How Much Did You Know and When Did You Know It?. 4. It Ain't Rocket Science, But... 5. Casting and Harvesting the Nets. 6. Putting It Together. 7. Modeling the Future for Hewlett-Packard. 8. Adoption, Adaptation, and Reaction at Hewlett-Packard. 9. Quality Outcomes. 10. On Organizational Learning. Notes. References. Index
Titolo autorizzato: Managing quality fads  Visualizza cluster
ISBN: 0-19-770333-X
1-280-76105-9
0-19-802860-1
Formato: Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione: Inglese
Record Nr.: 9910818088003321
Lo trovi qui: Univ. Federico II
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Serie: Oxford scholarship online.