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Record Nr. |
UNINA9910818088003321 |
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Autore |
Cole Robert E |
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Titolo |
Managing quality fads [[electronic resource] ] : how American business learned to play the quality game / / Robert E. Cole |
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Pubbl/distr/stampa |
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New York, : Oxford University Press, 1999 |
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ISBN |
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0-19-770333-X |
1-280-76105-9 |
0-19-802860-1 |
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Descrizione fisica |
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1 online resource (297 p.) |
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Disciplina |
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Soggetti |
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Quality circles |
Quality circles - United States - History |
Industrial management - United States - History |
Industrial management - Japan - History |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references (p. 259-272) and index. |
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Nota di contenuto |
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Contents; Tables and Figures; Introduction; 1. The New Quality Model: Continuity or Discontinuity?; 2. Market Pressures and Quality Consciousness; 3. How Much Did You Know and When Did You Know It?; 4. It Ain't Rocket Science, But ...; 5. Casting and Harvesting the Nets; 6. Putting It Together; 7. Modeling the Future for Hewlett-Packard; 8. Adoption, Adaptation, and Reaction at Hewlett-Packard; 9. Quality Outcomes; 10. On Organizational Learning; Notes; References; Index |
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Sommario/riassunto |
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Tables and Figures. Introduction. 1. The New Quality Model: Continuity or Discontinuity?. 2. Market Pressures and Quality Consciousness. 3. How Much Did You Know and When Did You Know It?. 4. It Ain't Rocket Science, But... 5. Casting and Harvesting the Nets. 6. Putting It Together. 7. Modeling the Future for Hewlett-Packard. 8. Adoption, Adaptation, and Reaction at Hewlett-Packard. 9. Quality Outcomes. 10. On Organizational Learning. Notes. References. Index |
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