Improving employee performance through appraisal and coaching [[electronic resource] /] / Donald L. Kirkpatrick ; foreword by Dick Grote

• Autore: Kirkpatrick Donald L.
• Pubblicazione: New York, New York : , : American Management Association, , 2006; ©2006
• Edizione: Second edition.
• Descrizione fisica: 1 online resource (232 p.)
• Disciplina: 658.3
• Soggetto topico: Employees - Rating of
• Persona (resp. second.): GroteRichard C.
• Note generali: Description based upon print version of record.
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: Cover; Half title; Title; Contents; Foreword; Preface; Acknowledgments; A Conceptual Framework for the Appraisal/Coaching Process; Pretest; 1. Introduction and Overview; How to Get Maximum Performance from Employees; The Performance Review Program; 2. The Basis for Appraisal; Significant Job Segments; Standards of Performance; 3. The Appraisal and the Interview; The Appraisal Process; Preparing for the Appraisal Interview; Conducting the Appraisal Interview; 4. The Performance Improvement Plan; Preparing an Effective Plan; 5. On-the-Job Coaching; The Effective Coach ; Coaching Approaches and Techniques6. Five Program Requirements; An Effective Performance Review Program Posttest; Test Answers and Reasons for Them; 7. Leaders Who Coach Create Coaching Cultures; The Benefits of Integrating Coaching for Leaders; Evoking the Coach Within; The Elements of a Coaching Approach; Creating a Coaching Culture; Conclusion; 8. Evaluating a Training Course on Performance Appraisal and Coaching; 9. Case Study: Carilion Health System; 10. Notes from the Field; The Accenture Philosophy; Managing Performance; A Performance Management System; Seven Coaching Principles ; Manager as CoachCoach as Facilitator; Coaching Managers Through the Appraisal Process; 11. Sample Forms; A Final Word; Selected References; Index; About the Author; Copyright
• Sommario/riassunto: There's more to performance management than the yearly review. Here's how to get exceptional performance from every employee!
• Titolo autorizzato: Improving employee performance through appraisal and coaching
• ISBN: 0-8144-1600-4; 1-62198-347-1; 1-281-12650-0; 9786611126506; 0-8144-2937-8
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910679452103321
• Lo trovi qui: Univ. Federico II