1.

Record Nr.

UNINA9910679452103321

Autore

Kirkpatrick Donald L.

Titolo

Improving employee performance through appraisal and coaching [[electronic resource] /] / Donald L. Kirkpatrick ; foreword by Dick Grote

Pubbl/distr/stampa

New York, New York : , : American Management Association, , 2006

©2006

ISBN

0-8144-1600-4

1-62198-347-1

1-281-12650-0

9786611126506

0-8144-2937-8

Edizione

[Second edition.]

Descrizione fisica

1 online resource (232 p.)

Disciplina

658.3

Soggetti

Employees - Rating of

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Cover; Half title; Title; Contents; Foreword; Preface; Acknowledgments; A Conceptual Framework for the Appraisal/Coaching Process; Pretest; 1. Introduction and Overview; How to Get Maximum Performance from Employees; The Performance Review Program; 2. The Basis for Appraisal; Significant Job Segments; Standards of Performance; 3. The Appraisal and the Interview; The Appraisal Process; Preparing for the Appraisal Interview; Conducting the Appraisal Interview; 4. The Performance Improvement Plan; Preparing an Effective Plan; 5. On-the-Job Coaching; The Effective Coach

Coaching Approaches and Techniques6. Five Program Requirements; An Effective Performance Review Program Posttest; Test Answers and Reasons for Them; 7. Leaders Who Coach Create Coaching Cultures; The Benefits of Integrating Coaching for Leaders; Evoking the Coach Within; The Elements of a Coaching Approach; Creating a Coaching Culture; Conclusion; 8. Evaluating a Training Course on Performance Appraisal and Coaching; 9. Case Study: Carilion Health System; 10. Notes from the Field; The Accenture Philosophy; Managing Performance; A Performance Management System; Seven Coaching



Principles

Manager as CoachCoach as Facilitator; Coaching Managers Through the Appraisal Process; 11. Sample Forms; A Final Word; Selected References; Index; About the Author; Copyright

Sommario/riassunto

There's more to performance management than the yearly review. Here's how to get exceptional performance from every employee!