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Record Nr. |
UNINA9910679452103321 |
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Autore |
Kirkpatrick Donald L. |
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Titolo |
Improving employee performance through appraisal and coaching [[electronic resource] /] / Donald L. Kirkpatrick ; foreword by Dick Grote |
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Pubbl/distr/stampa |
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New York, New York : , : American Management Association, , 2006 |
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©2006 |
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ISBN |
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0-8144-1600-4 |
1-62198-347-1 |
1-281-12650-0 |
9786611126506 |
0-8144-2937-8 |
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Edizione |
[Second edition.] |
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Descrizione fisica |
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1 online resource (232 p.) |
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Disciplina |
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Soggetti |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Cover; Half title; Title; Contents; Foreword; Preface; Acknowledgments; A Conceptual Framework for the Appraisal/Coaching Process; Pretest; 1. Introduction and Overview; How to Get Maximum Performance from Employees; The Performance Review Program; 2. The Basis for Appraisal; Significant Job Segments; Standards of Performance; 3. The Appraisal and the Interview; The Appraisal Process; Preparing for the Appraisal Interview; Conducting the Appraisal Interview; 4. The Performance Improvement Plan; Preparing an Effective Plan; 5. On-the-Job Coaching; The Effective Coach |
Coaching Approaches and Techniques6. Five Program Requirements; An Effective Performance Review Program Posttest; Test Answers and Reasons for Them; 7. Leaders Who Coach Create Coaching Cultures; The Benefits of Integrating Coaching for Leaders; Evoking the Coach Within; The Elements of a Coaching Approach; Creating a Coaching Culture; Conclusion; 8. Evaluating a Training Course on Performance Appraisal and Coaching; 9. Case Study: Carilion Health System; 10. Notes from the Field; The Accenture Philosophy; Managing Performance; A Performance Management System; Seven Coaching |
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