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Design Thinking as a Strategic Approach to E-Participation : From Current Barriers to Opportunities / / by Ilaria Mariani, Marzia Mortati, Francesca Rizzo, Alessandro Deserti



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Autore: Mariani Ilaria Visualizza persona
Titolo: Design Thinking as a Strategic Approach to E-Participation : From Current Barriers to Opportunities / / by Ilaria Mariani, Marzia Mortati, Francesca Rizzo, Alessandro Deserti
Pubblicazione: Cham : , : Springer Nature Switzerland : , : Imprint : Springer, , 2025
Edizione: 1st ed. 2025.
Descrizione fisica: 1 online resource (176 pages)
Disciplina: 370.115
Soggetto topico: Technological innovations
Political planning
Citizenship - Study and teaching
Sociology, Urban
Innovation and Technology Management
Public Policy
Citizenship Education
Urban Sociology
Altri autori: MortatiMarzia  
RizzoFrancesca  
DesertiAlessandro  
Nota di contenuto: Introduction -- The Theoretical Background on E Participation -- An Overview on E Participation -- The Theoretical Background of Design Thinking for Public Sector Innovation -- Design Thinking Practices for E Participation -- Addressing E Participation Barriers with Design Thinking -- Future Research Directions.
Sommario/riassunto: This open access book examines how the adoption of Design Thinking (DT) can support public organisations in overcoming some of the current barriers in e-participation. Scholars have discussed the adoption of technology to strengthen public engagement through e-participation, streamline and enhance the relationship between government and society, and improve accessibility and effectiveness. However, barriers persist, necessitating further research in this area. By analysing e-participation barriers emerging from the literature and aligning them with notions in the DT literature, this book identifies five core DT practices to enhance e-participation: (i) Meaning creation and sense-making, (ii) Publics formation, (iii) Co-production, (iv) Experimentation and prototyping, and (v) Changing organisational culture. As a result, this book provides insights into enhancing tech-aided public engagement and promoting inclusivity for translating citizen input into tangible service implementations. The book triangulates qualitative analysis of relevant literature in the fields of e-participation and DT with knowledge from European projects experimenting with public participation activities implying experimentation with digital tools. This research aims to bridge the gap between theoretical frameworks and practical application, ultimately contributing to more effective e-participation and digital public services.
ISBN: 9783031721601
3031721608
Formato: Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione: Inglese
Record Nr.: 9910898592203321
Lo trovi qui: Univ. Federico II
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Serie: PoliMI SpringerBriefs, . 2282-2585