LEADER 03941nam 22007095 450 001 9910898592203321 005 20251204105708.0 010 $a9783031721601 010 $a3031721608 024 7 $a10.1007/978-3-031-72160-1 035 $a(CKB)36394413000041 035 $a(MiAaPQ)EBC31850552 035 $a(Au-PeEL)EBL31850552 035 $a(OCoLC)1490413301 035 $a(NjHacI)9936394413000041 035 $a(BIP)118754960 035 $a(BIP)119983391 035 $a(DE-He213)978-3-031-72160-1 035 $a(EXLCZ)9936394413000041 100 $a20241023d2025 u| 0 101 0 $aeng 135 $aur||||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aDesign Thinking as a Strategic Approach to E-Participation $eFrom Current Barriers to Opportunities /$fby Ilaria Mariani, Marzia Mortati, Francesca Rizzo, Alessandro Deserti 205 $a1st ed. 2025. 210 1$aCham :$cSpringer Nature Switzerland :$cImprint: Springer,$d2025. 215 $a1 online resource (176 pages) 225 1 $aPoliMI SpringerBriefs,$x2282-2585 311 08$a9783031721595 311 08$a3031721594 327 $aIntroduction -- The Theoretical Background on E Participation -- An Overview on E Participation -- The Theoretical Background of Design Thinking for Public Sector Innovation -- Design Thinking Practices for E Participation -- Addressing E Participation Barriers with Design Thinking -- Future Research Directions. 330 $aThis open access book examines how the adoption of Design Thinking (DT) can support public organisations in overcoming some of the current barriers in e-participation. Scholars have discussed the adoption of technology to strengthen public engagement through e-participation, streamline and enhance the relationship between government and society, and improve accessibility and effectiveness. However, barriers persist, necessitating further research in this area. By analysing e-participation barriers emerging from the literature and aligning them with notions in the DT literature, this book identifies five core DT practices to enhance e-participation: (i) Meaning creation and sense-making, (ii) Publics formation, (iii) Co-production, (iv) Experimentation and prototyping, and (v) Changing organisational culture. As a result, this book provides insights into enhancing tech-aided public engagement and promoting inclusivity for translating citizen input into tangible service implementations. The book triangulates qualitative analysis of relevant literature in the fields of e-participation and DT with knowledge from European projects experimenting with public participation activities implying experimentation with digital tools. This research aims to bridge the gap between theoretical frameworks and practical application, ultimately contributing to more effective e-participation and digital public services. 410 0$aPoliMI SpringerBriefs,$x2282-2585 606 $aTechnological innovations 606 $aPolitical planning 606 $aCitizenship$xStudy and teaching 606 $aSociology, Urban 606 $aInnovation and Technology Management 606 $aPublic Policy 606 $aCitizenship Education 606 $aUrban Sociology 615 0$aTechnological innovations. 615 0$aPolitical planning. 615 0$aCitizenship$xStudy and teaching. 615 0$aSociology, Urban. 615 14$aInnovation and Technology Management. 615 24$aPublic Policy. 615 24$aCitizenship Education. 615 24$aUrban Sociology. 676 $a370.115 700 $aMariani$b Ilaria.$00 701 $aMortati$b Marzia$01060841 701 $aRizzo$b Francesca$0159358 701 $aDeserti$b Alessandro$0899218 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910898592203321 997 $aUNINA