Nonprofit Digital Transformation Demystified : A Practical Guide

• Autore: Gooyabadi Ali A
• Pubblicazione: Cham : , : Springer, , 2024; ©2024
• Edizione: 1st ed.
• Descrizione fisica: 1 online resource (198 pages)
• Soggetto topico: Nonprofit organizations - Management; Organizational change
• Altri autori: GorjianKhanzadZahra LeeNewton
• Nota di contenuto: Intro -- Preface -- Demystifying Digital Transformation: Why Do Decision-Makers, Staff, and Consultants in Nonprofits Embrace the Journey?! -- Digital Transformation Has Become Even More Perplexing Just in the Past Few Months! -- Whom Are We Trying to Demystify Digital Transformation for, and Why? -- What to Expect? -- References -- Contents -- About the Authors -- Abbreviations -- Chapter 1: Introduction -- 1.1 Unraveling the Enigma of 'Nonprofit Digital Transformation' -- 1.2 Digital or Transformation: Which One Supersedes? -- 1.3 Digital Transformation for Nonprofits: The Conundrum Deepens -- 1.4 Here Is the Verdict! Defining Digital Transformation for Nonprofits -- 1.5 A Brief Glimpse at What This Book Has in Store -- 1.5.1 Part I: Nonprofits and Digital Transformation -- 1.5.1.1 Chapter 2 - Digital Transformation: The New Frontier for NPOs -- 1.5.1.2 Chapter 3 - Nonprofit Digital Transformation: Choice or Mandate? -- 1.5.2 Part II: Nonprofits' Inherent Nature from Digital Transformation Lens -- 1.5.2.1 Chapter 4 - Nonprofits vs. For-Profits Digitalization -- 1.5.2.2 Chapter 5 - A Qualitative Study -- 1.5.2.3 Chapter 6 - Mapping Out Nonprofit Digital Transformation -- 1.5.3 Part III: Digital Maturity for Nonprofits -- 1.5.3.1 Chapter 7 - Digital Maturity Model -- 1.5.3.2 Chapter 8 - Nonprofit Digital Maturity Model and Roadmap -- 1.5.3.3 Chapter 9 - Digital Transformation Roadmap -- 1.5.3.4 Chapter 10 - AI Enhanced Nonprofits -- References -- Part I: Setting the Stage for Digital Transformation in NPOs -- Chapter 2: Digital Transformation: The New Frontier for NPOs -- 2.1 Embracing Digital Transformation in Non-profit Organizations -- 2.2 Digital Applications and Digital Trends "Establishing the Bedrock for Grasping Digital Transformation" -- 2.2.1 Cloud Computing -- 2.2.1.1 Data Accessibility. ; 2.2.1.2 Scalability, Agility, Enhancing Remote Collaboration -- 2.2.1.3 Cost Efficiency -- 2.2.1.4 Reliability -- 2.2.1.5 Versatility and Rapid Adaptability -- Infrastructure as a Service (IaaS) -- Platform as a Service (PaaS) -- Software as a Service (SaaS) -- 2.2.2 Management Information Systems (MIS): (Digital Application) -- 2.2.2.1 Executive Information System (EIS) -- 2.2.2.2 Marketing Information System (MkIS) -- 2.2.2.3 Business Intelligence System (BIS) -- 2.2.2.4 Customer Relationship Management System (CRM) -- 2.2.2.5 The Sales Force Automation System (SFA) -- 2.2.2.6 Transaction Processing System (TPS) -- 2.2.2.7 Knowledge Management System (KMS) -- 2.2.2.8 Financial Accounting System (FAS) -- 2.2.2.9 Human Resource Management System (HRMS) -- 2.2.2.10 Supply Chain Management System (SCM) -- 2.2.3 Business Process Management (BPM): (Digital Trend) -- 2.2.3.1 Robotic Process Automation (RPA) -- 2.2.3.2 Business Process Automation (BPA) -- 2.2.3.3 Business Process Modeling Notation (BPMN) -- 2.2.4 The Surge in Big Data and Data Analytics: (Digital Trend) -- 2.2.5 Interactive Web from Web 1.0 to Web 3.0: (Digital Trend) -- 2.2.6 Advancements in Cybersecurity: (Digital Trend) -- 2.2.7 Launch of 5G: (Digital Trend) -- 2.2.8 The Rise of the Internet of Things (IoT): (Digital Trend) -- 2.2.9 The Advent of the Fourth Industrial Revolution (Industry 4.0): (Digital Trend) -- 2.2.10 The Emergence of AI and Its Game-Changing Spin-Offs: (Digital Trend) -- 2.2.11 Blockchain, Cryptocurrencies, and Decentralized Autonomous Organizations (DAO): (Digital Trend) -- 2.2.11.1 Cryptocurrency -- 2.2.11.2 Blockchain -- 2.2.11.3 DAO (Decentralized Autonomous Organization) -- 2.2.12 The Development of Augmented Reality (AR) and Virtual Reality (VR) (Digital Trend) -- 2.2.13 The Metaverse -- 2.2.14 Gartner's Hype Cycle: The Oracle for Tomorrow's Technology. ; 2.2.14.1 Innovation Spark -- 2.2.14.2 Pinnacle of Exaggerated Anticipation -- 2.2.14.3 Valley of Disappointment -- 2.2.14.4 Ascent of Enlightenment -- 2.2.14.5 Plateau of Utilization -- 2.3 Chapter Conclusion -- References -- Chapter 3: Nonprofit Digital Transformation: Choice or Mandate? -- 3.1 Various Perspectives on the Mandate to Bridge the NPOs' Digital Divide -- 3.1.1 Solution Provider Lens: Future Trends of Mainstream Solution Providers -- 3.1.2 Structural Lens: Efficient and Responsive -- 3.1.3 Workforce Lens: Nurturing Motivation and Loyalty -- 3.1.4 Doners' Lens: Winning Hearts and Minds -- 3.1.5 Beneficiary Lens: Maximum Service Delivery -- 3.1.6 Regulatory and Compliance Lens: Legitimacy Management -- 3.2 Digital Transformation Conundrum and Nonprofits -- 3.2.1 Major Benefits of Digital Transformation for Nonprofits: Substantial and Disruptive -- 3.2.2 Digital Transformation in Action: Successful Case Studies -- 3.2.3 Risks of Not Embracing Digitalization -- 3.3 Chapter Conclusion -- References -- Part II: Nonprofit's Inherent Nature in Digital Transformation -- Chapter 4: Nonprofits vs. for-Profits Digitalization -- 4.1 Nonprofit Organizations (NPOs) -- 4.2 Major Distinction -- 4.3 Knowledge Gap: Ethical and Equitable Considerations in DT -- References -- Chapter 5: A Qualitative Study -- 5.1 Characteristics of the Sample -- 5.2 Data Analysis and the Results -- 5.2.1 Data -- 5.2.1.1 Data Characteristics -- 5.2.1.2 Data Collection -- 5.2.2 Data Analysis Process -- 5.2.2.1 Codes -- 5.2.2.2 Themes -- 5.2.3 Patterns and Relationships -- 5.3 CSFs in Digital Transformation -- 5.4 Interpretations and Implications -- 5.5 Generalizability -- References -- Chapter 6: A Structured Approach to Digital Transformation in Nonprofits -- 6.1 Digital Transformation: A Formal Definition -- 6.2 The Need for NDMM Conceptual Framework. ; 6.3 The Primary Digital Maturity Parameters for NPOs -- 6.4 Chapter Conclusion -- References -- Part III: Mapping Out Nonprofit Digital Transformation -- Chapter 7: Digital Maturity Models -- 7.1 Maturity Models and Their Applications in Organizations -- 7.2 Business Process Management and Digital Maturity Model -- 7.3 Digital Maturity Models -- 7.4 Chapter Conclusion -- References -- Chapter 8: Nonprofit Digital Maturity Model (NDMM) -- 8.1 The Applied NDMM Conceptual Framework -- 8.2 The Primary 12 Digital Maturity Parameters for NPOs -- 8.3 The NDMM Benchmarking Framework -- 8.4 Center of Gravity (CoG) of NPO Maturity -- 8.5 Assessing and Enhancing DM in an NPO: A Strategic Algorithmic Approach -- 8.5.1 Estimating the Digital Maturity (DM) Level of an NPO -- 8.5.2 Pre-modification of DM -- 8.6 Chapter Conclusion -- References -- Chapter 9: Anchoring Digital Transformation: The Triad of Culture, Ethics, and Security -- 9.1 CULTURE: A Necessary Foundation for Successful DT -- 9.2 ETHICS: The Guiding Compass in DT -- 9.3 SECURITY: The Essential Shield in DT -- 9.4 NPO Digital Transformation Strategic Framework (NDTSF) -- 9.5 Nonprofit Digital Transformation Roadmap -- 9.6 Chapter Conclusion -- References -- Chapter 10: The AI Revolution in Nonprofits: A New Paradigm -- 10.1 Artificial Intelligence for Nonprofits -- 10.2 AI Applications to NPOs: Bridging Mission with Technology -- 10.2.1 Foundational Layer AI Applications -- 10.2.2 Structural Layer Applications -- 10.2.3 Engagement Layer Applications -- 10.3 Conclusion -- References.
• Sommario/riassunto: Nonprofit Digital Demystified by Ali A. Gooyabadi and Zahra Newton Lee offers a comprehensive guide for nonprofit organizations (NPOs) navigating digital transformation. The book addresses the unique challenges NPOs face in adopting digital technologies, contrasting their experiences with those of corporations and government entities. It highlights the pitfalls of relying on consultants unfamiliar with NPOs' distinct needs and emphasizes the importance of a holistic, culture-driven approach to digital initiatives. The authors aim to empower NPO leaders, staff, and consultants by demystifying digital transformation, promoting innovation, and ensuring these organizations can continue their missions effectively in an increasingly digital world. The intended audience includes nonprofit leaders, community organizers, social workers, and other stakeholders interested in integrating digital strategies into their work.
• Titolo autorizzato: Nonprofit Digital Transformation Demystified
• ISBN: 9783031471827; 3031471822
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910770264203321
• Lo trovi qui: Univ. Federico II