Managing conflict with peers / / Talula Cartwright

• Autore: Cartwright Talula
• Pubblicazione: Greensboro, N.C., : Center for Creative Leadership, 2003
• Edizione: 1st edition
• Descrizione fisica: 1 online resource (34 p.)
• Disciplina: 650.1/3
• Soggetto topico: Conflict management; Interpersonal conflict; Organizational effectiveness
• Soggetto genere / forma: Electronic books.
• Note generali: Description based upon print version of record.
• Nota di bibliografia: Includes bibliographical references.
• Nota di contenuto: Title page; Table of Contents; Is Conflict Destructive?; A Process for Managing Conflict; How Emotional Hot Buttons Affect Conflict; How Values Affect Conflict; Identifying Your Values; Identifying Your Peer's Values; How Power and Politics Affect Conflict; Identifying Your Power; Mapping Organizational Power; Managing Conflict for Results; Suggested Readings; Background; Key Point Summary; Lead Contributor
• Sommario/riassunto: A great many peer conflicts arise from incompatible goals or from different views on how a task should be accomplished. With honest dialogue these kinds of conflicts can usually be resolved. But other peer conflicts are more troublesome because they involve personal values, office politics and power, and emotional reactions.To resolve these more difficult peer conflicts, managers should examine three key issues that can cause such clashes and also influence their outcome. One, they should assess their emotional "hot buttons" that trigger ineffective behaviors and make conflict difficult to
• Titolo autorizzato: Managing conflict with peers
• ISBN: 9786611001278; 9781118155219; 1118155211; 9781281001276; 1281001279; 9781118154458; 1118154452; 9781932973198; 1932973192
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910665241203321
• Lo trovi qui: Univ. Federico II
• Serie: J-B CCL (Center for Creative Leadership)