03203nam 2200769Ia 450 991066524120332120200520144314.0978661100127897811181552191118155211978128100127612810012799781118154458111815445297819329731981932973192(CKB)111086906336488(EBL)818837(OCoLC)784883628(SSID)ssj0000079627(PQKBManifestationID)11110551(PQKBTitleCode)TC0000079627(PQKBWorkID)10068048(PQKB)10020025(Au-PeEL)EBL3007618(CaPaEBR)ebr10185430(CaONFJC)MIL100127(OCoLC)232160377(Au-PeEL)EBL818837(CaSebORM)1882197747(MiAaPQ)EBC3007618(MiAaPQ)EBC818837(EXLCZ)9911108690633648820031002d2003 uy 0engur|n|---|||||txtccrManaging conflict with peers /Talula Cartwright1st editionGreensboro, N.C. Center for Creative Leadership20031 online resource (34 p.)J-B CCL (Center for Creative Leadership)Description based upon print version of record.9781882197743 1882197747 Includes bibliographical references.Title page; Table of Contents; Is Conflict Destructive?; A Process for Managing Conflict; How Emotional Hot Buttons Affect Conflict; How Values Affect Conflict; Identifying Your Values; Identifying Your Peer's Values; How Power and Politics Affect Conflict; Identifying Your Power; Mapping Organizational Power; Managing Conflict for Results; Suggested Readings; Background; Key Point Summary; Lead ContributorA great many peer conflicts arise from incompatible goals or from different views on how a task should be accomplished. With honest dialogue these kinds of conflicts can usually be resolved. But other peer conflicts are more troublesome because they involve personal values, office politics and power, and emotional reactions.To resolve these more difficult peer conflicts, managers should examine three key issues that can cause such clashes and also influence their outcome. One, they should assess their emotional "hot buttons" that trigger ineffective behaviors and make conflict difficult toJ-B CCL (Center for Creative Leadership)Conflict managementInterpersonal conflictOrganizational effectivenessElectronic books. localConflict management.Interpersonal conflict.Organizational effectiveness.650.1/3Cartwright Talula996772MiAaPQMiAaPQMiAaPQBOOK9910665241203321Managing conflict with peers2470402UNINA