Business engineering and service design . Volume I / / Óscar Barros
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| Autore: |
Barros Óscar
|
| Titolo: |
Business engineering and service design . Volume I / / Óscar Barros
|
| Pubblicazione: | New York, New York : , : Business Expert Press, , [2017] |
| ©2017 | |
| Edizione: | Second edition. |
| Descrizione fisica: | 1 online resource (xviii, 269 pages) : illustrations |
| Disciplina: | 658 |
| Soggetto topico: | Health services administration |
| Nota di bibliografia: | Includes bibliographical references (pages 255-263) and index. |
| Nota di contenuto: | 1. Introduction -- 2. Review of relevant work -- 3. Disciplines integrated in the design approach -- 4. Design framework for intelligent enterprise -- 5. Design of service offerings: methodology and cases -- 6. Conclusions -- Notes -- References -- Index. |
| Sommario/riassunto: | This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general. The book provides the foundations of Business Engineering, reviews the several disciplines integrated within its methodology, and presents plentiful evidence of its power by giving detailed real application cases, including very impressive results in private and public situations. |
| Titolo autorizzato: | Business engineering and service design |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910813448703321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |
Serie:
Service systems and innovations in business and society collection.