The new professional service firm : how consultants, accountants, and lawyers need to reinvent themselves / / L. Martin van der Mandele, Henk W. Volberda, Rob B. Wagenaar

• Autore: van der Mandele L. Martin
• Pubblicazione: Cham, Switzerland : , : Springer, , [2022]; ©2022
• Descrizione fisica: 1 online resource (181 pages)
• Disciplina: 658.421
• Soggetto topico: Entrepreneurship; Professional corporations; Service industries
• Persona (resp. second.): WagenaarRob B.; VolberdaHenk W.
• Note generali: Includes index.
• Nota di contenuto: Intro -- Contents -- Welcome to the New Professional Service Firm -- About the Authors -- List of Figures -- 1: Disruption Is On the Way -- 1.1 We Cannot Go On Like This -- 1.1.1 Accountants Diversify as Auditing Declines -- 1.1.2 Lawyers Automate as They Specialize -- 1.1.3 Consultants Threaten to Lose Focus -- 1.2 The Four Major Disruptions of Our Professional Existence -- 1.2.1 Technology Disrupts -- 1.2.2 New Generations: A Different Breed of Professional -- 1.2.3 What Do the New Generations Want? -- 1.2.4 Critical Clients Find New Solutions -- 1.2.5 Surviving Complexity -- 1.3 Current Strategies Will Not Help -- References -- 2: Understanding How Professionals Work: Building Blocks for the Future -- 2.1 Understanding Our Business Model -- 2.2 Services: What We Deliver -- 2.2.1 External Perspective -- 2.2.2 Creativity -- 2.2.3 Leadership: Ad Interim -- 2.2.4 Connections and Network -- 2.2.5 Coach and Trusted Advice -- 2.3 Three Ways to Deliver Professional Work -- 2.4 Compensation: How Professionals Are Paid -- 2.5 What Is Our Business Model? -- 2.6 How We Work Today: Our Archetypes and Their Limitations -- 2.6.1 Our Gentlemen's Club -- 2.6.2 The Professional Corporation -- 2.6.3 The Flexfirm -- 2.7 Today's Archetypes Are Not Sustainable -- 2.7.1 Which Model Is the Most Forward-Looking? -- References -- 3: Profiting from Disruption -- 3.1 Introducing Case Studies on Business Communities -- 3.2 Two Expert Communities: Cambridge Technology and Merlin -- 3.3 Flexible Consulting and Law: Eden McCallum and the Montage Legal Group -- 3.3.1 Flexible Job: With Quality Results! -- 3.4 Computer-Based Professional Services: Rocket Lawyer -- 3.5 A Community of Software Firms: BSO/Bureau for Software Development -- 3.6 The Berkeley Research Group: A Professional Community with a Wide Range of Services. ; 3.6.1 A Unique Business Model -- 3.6.2 A Quick Start -- 3.6.3 Challenges -- 3.7 What We Have Learned from These Cases: Conclusions -- References -- 4: The Professional Service Community: The Way Forward -- 4.1 What the Professional Service Community Looks like and how it Works -- 4.1.1 From Firm to Community -- 4.2 The Community Has a Future, unlike the Old Archetypes -- 4.3 Vision, Leadership, and the Pop-Up Team -- 4.3.1 What Should the Leadership of our Community Look like? -- 4.3.2 Coordination of Accounts and the Pop-up Project -- 4.4 Sources of Professional Value: Brainpower, Skills, and Knowledge -- 4.4.1 Finding and Retaining Brainpower in our Community -- 4.4.2 Skills and Capabilities -- 4.4.3 How Do we Acquire New Skills? -- 4.4.4 Knowledge in our Community -- 4.5 Creating Professional Value through Organization, Good Economics, and the Right Culture -- 4.5.1 Organizing our Community -- 4.5.2 How Should we Govern our Community? -- 4.6 Creating the "Superculture" in the Community -- 4.6.1 How Do we Build our "Superculture"? -- 4.7 How to Make Money with our Community -- 4.7.1 Work Steps to Arrive at the Appropriate Economic Model -- 4.8 Reputation as the Sustainable Foundation of our Community -- 4.8.1 Reputation Is the Name of the Game -- 4.8.2 Reputation: A Special Challenge for our Community -- 4.9 Delivering Value with our Community -- 4.9.1 Which Services we Want to Deliver with our Community -- 4.10 A Promising List of Clients -- References -- 5: Foundations of the Successful Professional Community -- 5.1 Our Professional Community Needs Strong Foundations -- 5.2 What Does Success Mean in a Community? -- 5.3 Connectivity, Compatibility, and Commonality -- 5.3.1 Connectivity -- 5.3.2 Compatibility -- 5.3.3 Commonality -- 5.3.4 Conclusion -- 5.4 The Successful Community Professional. ; 5.4.1 What Characteristics Should we Expect Them to Have? -- 5.4.1.1 Curious, Creative, Entrepreneurial -- 5.4.1.2 Positive, Optimistic, Can-Do Mentality, Persistent -- 5.4.1.3 Communicative Leaders of People and Ideas -- 5.5 Trust, Tolerance, and Transparency: Cornerstones of Culture -- 5.5.1 Trust -- 5.5.2 Tolerance -- 5.5.3 Transparency -- 5.6 Growth: The Great Imperative -- 5.7 Synergy: Translating Strong Foundations into Measurable Success -- 5.8 Innovation and Renewal -- 5.8.1 Why Innovate? -- 5.8.2 Alienation and Spin-Offs Threaten -- 5.8.3 How Do we Strengthen Innovation and Keep Innovative Teams on Board? -- 5.8.4 How Do we Start and Manage Innovation? -- References -- 6: Fieldwork: Monday Morning Actions -- 6.1 Off to Work! -- 6.2 Understand Our Current Strategic Position and Disruptions -- 6.2.1 Step 1: Follows Chapter 1 of This Book -- 6.3 Evaluate Our Business Model -- 6.3.1 Step 2: Follows Chapters 2 and 3 of This Book -- 6.4 Assemble Our Community Model -- 6.4.1 Step 3: Follows Chapter 4 of This Book -- 6.4.2 Agree on a Vision for the Community and Its Core Consequences: Reputation, Brand, Standards -- 6.4.3 Decide on the Leadership of Our Community and Its Pop-Up Projects -- 6.4.4 Define Our Sources of Professional Value: Brainpower, Competences, Knowledge -- 6.4.5 Determine Our Organization, Economics, Culture, Strategy -- 6.5 Invite Partners to Our Professional Community -- 6.5.1 Make Sure the Foundations of Our Professional Service Community Are in Place: Step 4: Following Chapter 5 of This Book -- 6.5.2 Get Our Colleagues On board -- 6.6 Make Sure We Remain on Track -- Closing Remarks -- After All -- Afterthoughts -- Index.
• Titolo autorizzato: The new professional service firm
• ISBN: 3-031-06134-9
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910624376703321
• Lo trovi qui: Univ. Federico II
• Serie: Business guides on the go.