Corporate conversations : a guide to crafting effective and appropriate internal communications / / Shel Holtz
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| Autore: |
Holtz Shel
|
| Titolo: |
Corporate conversations : a guide to crafting effective and appropriate internal communications / / Shel Holtz
|
| Pubblicazione: | New York, : AMACOM, c2004 |
| Edizione: | 1st ed. |
| Descrizione fisica: | 1 online resource (xii, 292 pages) : illustrations |
| Disciplina: | 651.7/9 |
| Soggetto topico: | Communication in personnel management |
| Nota di bibliografia: | Includes bibliographical references and index. |
| Nota di contenuto: | ormalize employee communications? -- What we know about employees -- Types of communication -- Communication planning -- Communication tools -- Online communication tools -- Ongoing communication -- Communicating bad news -- Communicating change -- Managing communication overload -- Organizing, budgeting and using your communications department -- Enhancing employee-to-employee communication -- Meaing the value of employee communication. |
| Sommario/riassunto: | Everything a company says sends a message to its employees. Organizations that communicate well with their employees boast higher profitability, better customer acquisition and retention, and enhanced reputation. Without a strategically managed employee communications strategy, results suffer. Corporate Conversations is a comprehensive guide to crafting and delivering vital internal messages. The book covers a broad range of issues, including: * the four types of corporate and business communications (human resources, business-related, legal, and informal) * how to communicate bad news * managing employee-to-employee communication * how to measure the impact of internal communications With valuable strategies for aligning all business correspondence with the company message, Corporate Conversations shows professionals at all levels how to improve their communication skills and maximize the power of both traditional and hi-tech communication tools. |
| Titolo autorizzato: | Corporate conversations |
| ISBN: | 1-281-77021-3 |
| 9786611770211 | |
| 0-8144-2748-0 | |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910957076503321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |