LEADER 03060nam 22005654a 450 001 9910957076503321 005 20251117115007.0 010 $a1-281-77021-3 010 $a9786611770211 010 $a0-8144-2748-0 035 $a(CKB)111086906305786 035 $a(CtWfDGI)bkb00001638 035 $a(SSID)ssj0000130796 035 $a(PQKBManifestationID)11135604 035 $a(PQKBTitleCode)TC0000130796 035 $a(PQKBWorkID)10097934 035 $a(PQKB)11341511 035 $a(MiAaPQ)EBC3001779 035 $a(Au-PeEL)EBL3001779 035 $a(CaPaEBR)ebr10075567 035 $a(CaONFJC)MIL177021 035 $a(OCoLC)664113631 035 $a(BIP)46613003 035 $a(BIP)8519498 035 $a(EXLCZ)99111086906305786 100 $a20030318d2004 uy 0 101 0 $aeng 135 $aurzn|---u|u|| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aCorporate conversations $ea guide to crafting effective and appropriate internal communications /$fShel Holtz 205 $a1st ed. 210 $aNew York $cAMACOM$dc2004 215 $a1 online resource (xii, 292 pages) $cillustrations 311 08$a0-8144-0770-6 320 $aIncludes bibliographical references and index. 327 $aormalize employee communications? -- What we know about employees -- Types of communication -- Communication planning -- Communication tools -- Online communication tools -- Ongoing communication -- Communicating bad news -- Communicating change -- Managing communication overload -- Organizing, budgeting and using your communications department -- Enhancing employee-to-employee communication -- Meaing the value of employee communication. 330 $aEverything a company says sends a message to its employees. Organizations that communicate well with their employees boast higher profitability, better customer acquisition and retention, and enhanced reputation. Without a strategically managed employee communications strategy, results suffer. Corporate Conversations is a comprehensive guide to crafting and delivering vital internal messages. The book covers a broad range of issues, including: * the four types of corporate and business communications (human resources, business-related, legal, and informal) * how to communicate bad news * managing employee-to-employee communication * how to measure the impact of internal communications With valuable strategies for aligning all business correspondence with the company message, Corporate Conversations shows professionals at all levels how to improve their communication skills and maximize the power of both traditional and hi-tech communication tools. 606 $aCommunication in personnel management 615 0$aCommunication in personnel management. 676 $a651.7/9 700 $aHoltz$b Shel$01863413 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910957076503321 996 $aCorporate conversations$94470049 997 $aUNINA