Organizational Citizenship Behaviour (OCB) in India : Emerging Trends and Future Directions

• Autore: Patki Sairaj M
• Pubblicazione: Singapore : , : Springer Singapore Pte. Limited, , 2024; ©2024
• Edizione: 1st ed.
• Descrizione fisica: 1 online resource (218 pages)
• Disciplina: 658.400954
• Altri autori: AbhyankarShobhana C
• Nota di contenuto: Intro -- Foreword -- Preface -- Acknowledgements -- Contents -- Editors and Contributors -- Part I The Pandemic and OCB -- 1 OCBs During COVID-19 Pandemic Scenario: A Survey of Selected Indian Companies -- Method -- Findings -- Summary of Findings -- Conclusion -- References -- 2 Understanding and Promoting Teachers' OCB During the COVID-19 Pandemic -- Factors Affecting OCB Among Teachers -- Job Crafting -- Job Satisfaction -- Psychological Capital -- Institutional Leadership -- Impact of OCB on Teachers' Performance -- Conclusion -- References -- 3 An Overview of Antecedents of OCB and Recommendations for Improving It in Post-pandemic Work -- Operational Definitions of OCB -- Antecedents of OCB -- A Model of OCB Antecedents -- Employee-Level Antecedents -- Work-Related Antecedents -- Organization-Level Antecedents -- The Indian Cultural Context -- Culture and Its Influence on Job Satisfaction and Organizational Commitment -- Changing Work Scenarios in Post-pandemic India -- Recommendations for Enhancing OCBs -- Developing Healthy Attitudes -- Enhancing the Job Itself -- Facilitating Group Cohesiveness -- Positive Leadership -- Perceived Organizational Support -- Work-Life Balance -- Conclusion -- References -- Part II Correlates of OCB in Contemporary Times -- 4 Work-Life Balance and OCB: A Review of Existing Literature -- The Construct of OCB -- The Construct of Work-Life Balance -- Factors Affecting Work-Life Balance -- Achieving Work-Life Balance -- Relationship Between OCB and WLB -- Factors Influencing the Relationship Between OCB and WLB -- Future Directions -- References -- 5 Developing Organizational Compliance Culture in the Indian Context: Current Status, Views and Recommendations -- Status of Compliance Culture in Indian Organizations -- Who is Responsible for Developing a Compliance Culture? -- Method -- Sample -- Procedure. ; Results -- Basic Questions on Long-Term Supportive Safety Culture -- At-Risk Behaviours, Observers' Collective Voice and Leadership -- Companies not Empowering Their Workforce for Performing Safety Implementation -- Managerial Implications -- References -- 6 'Good Apples and Bad Apples: Is it the Apples, the Basket, or the Climate?' Motivational Forces Behind OCB and CWB -- Antecedents of OCB -- Antecedents of OCB at the Organizational Level -- Antecedents of OCB at the Individual Level -- Antecedents of CWB -- Antecedents of CWB at the Organizational Level -- Antecedents of CWB at the Individual Level -- The Complex Relationship Between OCB and CWB -- OCB and CWB as Opposites on the Same Continuum -- OCB and CWB as Distinct Constructs -- A Holistic Motivational Approach to Understanding OCB and CWB -- Method -- Participants -- Tools -- Results -- Relationship Between OCB and CWB -- Motivational Forces Related to OCB -- Motivational Forces Related to CWB -- Discussion -- Implications for Workplaces of the Future -- Appendix -- Items of the Organizational Behaviour Motivational Forces Scale -- References -- 7 Employer Expectations and Strategies for IT Employees' Citizenship Behaviours: A Thematic Analysis -- Need to Contextualize and Update Theory -- Sourcing Data to Re-conceptualize OCB -- Analysis of Data: Procedure and Perspective -- OCB Components: Employers' Expectations -- Self-focused OCBs -- Interpersonal OCBs -- Organizational OCBs -- Higher Order OCBs -- Additional Observations -- OCB-Enhancing Strategies by Employers -- Integrating OCB with Human Resource Management System -- Informal Reinforcement -- Human Treatment -- Organizational Integrity -- Psychosocial Environment -- Trust and Autonomy -- Holistic Growth Opportunities -- A Model of OCB -- Insights and Discussion -- Subjective Terms in Definition. ; Citizenship Onus and Citizenship Pressure -- Culturally Specific OCB Expectations -- Voice and Leadership -- Cultural Barriers to Ownership and Autonomy -- Industry-Specific Insights -- Conclusion and Recommendations -- Future Research Directions -- Appendix A: Pointers Included in Interview Schedule -- References -- 8 The Good, the Bad and the Ugly of OCB? The Role of Social Support in Work-Family Enrichment in Contemporary India -- The Good, the Bad and the Ugly Side of OCB -- Theoretical Underpinnings -- Empirical Study on Social Support and Work-Life Enrichment -- Families in India -- Implications for Organizations -- References -- Part III The Future of OCB -- 9 'New Norms for the New Normal?' Evaluating and Enhancing Employee OCB Amidst Evolving Work Environments -- Evaluating OCB: Existing Scales -- The Evolving World of Work -- Remote and Hybrid Work -- Automation and Artificial Intelligence -- New Challenges of the New Normal -- Measuring OCB: The Way Forward -- Suggestions for Measuring OCB in the Future -- Strategies for Enhancing OCB in Contemporary and Future Workspaces -- Reimagine Work Practices -- Reskill the Workforce -- Reconstruct the Workplace and Organizational Culture -- Conclusions -- References -- 10 AI in the Context of OCB: One Step Forward or Two Steps Back? -- Machine Learning -- Algorithms -- Supervised Learning -- Unsupervised Learning -- Use Cases -- Sensing Personality to Predict Job Performance (Lin et al., 2019) -- Predicting Organizational Citizenship Behaviour in the Hospitality Businesses with Decision Tree Method (Celiker & -- Guzeller, 2022) -- Sustainable Training Programs (STPs): Predicting Job Satisfaction and Employee Behaviour Using Machine Learning Techniques (Gupta et al., 2023) -- AI and OCB: Opportunities -- AI and OCB: Limitations and Challenges -- Conclusion -- References. ; 11 OCB in the Context of Gender, Diversity and Inclusive Workplaces -- The Construct of OCB -- Theoretical Approaches to Understanding the Link Between Inclusive Workplaces and OCB -- Social Exchange Theory -- Social Identity Theory -- Social Role Theory -- Gender in the Context of Work -- Importance of Diversity and Inclusive Workplaces -- Diversity Management -- Benefits of Diversity -- Challenges Associated with Workforce Diversity -- Diversity Management in the Indian Context -- Need for Inclusive Workplaces to Promote OCB -- Future Research Directions -- References.
• Titolo autorizzato: Organizational Citizenship Behaviour (OCB) in India
• ISBN: 981-9996-88-0
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910845491403321
• Lo trovi qui: Univ. Federico II