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Autore: | Parmenter David |
Titolo: | Key performance indicators : developing, implementing, and using winning KPIs / / David Parmenter |
Pubblicazione: | Hoboken, NJ, : John Wiley & Sons, 2010 |
Edizione: | 2nd ed. |
Descrizione fisica: | 1 online resource (322 p.) |
Disciplina: | 658.4013 |
Soggetto topico: | Performance technology |
Performance standards | |
Organizational effectiveness | |
Classificazione: | QP 340 |
QP 361 | |
WIR 525f | |
Note generali: | Includes index. |
Nota di contenuto: | KEY PERFORMANCE INDICATORS: Developing, Implementing, and Using Winning KPIs, Second Edition; Contents; Preface; Acknowledgments; Chapter 1: Introduction; Chapter 2: Foundation Stones for Implementing Key Performance Indicators; Chapter 3: Developing and Using KPIs: A 12-Step Model; Chapter 4: KPI Team Resource Kit; Chapter 5: Templates for Reporting Performance Measures; Chapter 6: Facilitator's Resource Kit; Chapter 7: Critical Success Factors Kit; Chapter 8: Brainstorming Performance Measures |
Chapter 9: Implementation Variations for Small-to-Medium Enterprises and Not-for-Profit OrganizationsChapter 10: Implementation Lessons; Epilogue: Electronic Media Available to You; Appendix: Performance Measures Database; Index | |
Sommario/riassunto: | An in-depth look at how to create and use key performance indicators (KPIs), from the King of KPIs - now updated and expanded! By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Now in an updated and expanded Second Edition, Key Performance Indicators is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools, including:The four foundation stones that lead the development and use |
Titolo autorizzato: | Key performance indicators |
ISBN: | 0-470-59320-2 |
1-282-54978-2 | |
9786612549786 | |
0-470-59319-9 | |
Formato: | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione: | Inglese |
Record Nr.: | 9910829112803321 |
Lo trovi qui: | Univ. Federico II |
Opac: | Controlla la disponibilità qui |