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Leadership and communication in dentistry : a practical guide to your practice, your patients, and your self / / Joseph P. Graskemper



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Autore: Graskemper Joseph P. Visualizza persona
Titolo: Leadership and communication in dentistry : a practical guide to your practice, your patients, and your self / / Joseph P. Graskemper Visualizza cluster
Pubblicazione: Hoboken, NJ : , : Wiley Blackwell, , 2019
Descrizione fisica: 1 online resource (173 pages)
Disciplina: 617.60068
Soggetto topico: Dental offices - Management
Communication in dentistry
Nota di bibliografia: Includes bibliographical references and index.
Sommario/riassunto: "This book provides practical strategies for dentists to effectively and confidently communicate with many dental insurance issues, as well as with their patients and members of their staff. Providing real-world examples and sample letters, the book includes specific guidance on how to handle common communication scenarios to avoid being caught off-guard or unprepared. Leadership and Communication in Dentistry begins with a unique section discussing communications with insurance companies, including negotiations, PPO contract issues, appeals letters, and more. It then includes chapters on communicating with patients, addressing how to listen to their concerns and motivate them, and staff, emphasizing how to be a better leader and institute office policies. The final section explores how dentists can use leadership and communication skills to improve their practice of dentistry"--Provided by publisher.
Titolo autorizzato: Leadership and communication in dentistry  Visualizza cluster
ISBN: 1-119-55713-5
1-119-55712-7
1-119-55714-3
Formato: Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione: Inglese
Record Nr.: 9910825877203321
Lo trovi qui: Univ. Federico II
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