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Autore: | Guerra-Lopez Ingrid |
Titolo: | Performance evaluation : proven approaches for improving program and organizational performance / / Ingrid Guerra-Lopez |
Pubblicazione: | San Francisco, : Jossey-Bass, c2008 |
Edizione: | 1st ed. |
Descrizione fisica: | xiv, 304 p. : ill |
Disciplina: | 658.3/125 |
Soggetto topico: | Employees - Rating of |
Organizational effectiveness | |
Performance standards | |
Classificazione: | 336.43 |
658.3/125 | |
Note generali: | Includes bibliographical references (p. [285]-293) and index |
Nota di bibliografia: | Includes bibliographical references (p. [285]-293) and index. |
Nota di contenuto: | Foundations of evaluation -- Principles of performance-based evaluation -- Overview of existing evaluation mode -- Kirkpatrick's four levels of evaluation -- Phillip's return-on-investment methodology -- Brinkerhoff"s success case method -- The impact evaluation process -- The CIPP model -- Evaluating evaluations -- Data -- Data collection -- Analysis of evaluation data: tools and techniques -- Communicating the findings -- Common errors in evaluation -- Continual improvement -- Contracting for evaluation services -- Intelligence gathering for decision making: -- The future of evaluation in performance improvement. |
Sommario/riassunto: | Performance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Author Ingrid Guerra-López, an internationally-known evaluation expert, introduces the foundations of evaluation and presents the most applicable models for the performance improvement field. Her book offers a wide variety of tools and techniques that have proven successful and is organized to illustrate evaluation in the context of continual performance improvement. |
Titolo autorizzato: | Performance evaluation |
ISBN: | 1-119-46120-0 |
1-283-64514-9 | |
1-118-50489-5 | |
Formato: | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione: | Inglese |
Record Nr.: | 9910822320003321 |
Lo trovi qui: | Univ. Federico II |
Opac: | Controlla la disponibilità qui |