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Record Nr. |
UNINA9910822320003321 |
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Autore |
Guerra-Lopez Ingrid |
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Titolo |
Performance evaluation : proven approaches for improving program and organizational performance / / Ingrid Guerra-Lopez |
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Pubbl/distr/stampa |
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San Francisco, : Jossey-Bass, c2008 |
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ISBN |
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1-119-46120-0 |
1-283-64514-9 |
1-118-50489-5 |
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Edizione |
[1st ed.] |
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Descrizione fisica |
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Classificazione |
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Disciplina |
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Soggetti |
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Employees - Rating of |
Organizational effectiveness |
Performance standards |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Includes bibliographical references (p. [285]-293) and index |
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Nota di bibliografia |
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Includes bibliographical references (p. [285]-293) and index. |
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Nota di contenuto |
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Foundations of evaluation -- Principles of performance-based evaluation -- Overview of existing evaluation mode -- Kirkpatrick's four levels of evaluation -- Phillip's return-on-investment methodology -- Brinkerhoff"s success case method -- The impact evaluation process -- The CIPP model -- Evaluating evaluations -- Data -- Data collection -- Analysis of evaluation data: tools and techniques -- Communicating the findings -- Common errors in evaluation -- Continual improvement -- Contracting for evaluation services -- Intelligence gathering for decision making: -- The future of evaluation in performance improvement. |
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Sommario/riassunto |
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Performance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Author Ingrid Guerra-López, an internationally-known evaluation expert, introduces the foundations of evaluation and presents the most applicable models for the performance improvement field. Her book offers a wide variety of tools and techniques that have proven successful and is organized to illustrate evaluation in the context of continual performance |
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