Achieving class A business excellence [[electronic resource] ] : an executive's perspective / / Dennis Groves, Kevin Herbert, Jim Correll

• Autore: Groves Dennis <1942->
• Pubblicazione: Hoboken, N.J, : John Wiley & Sons, c2008
• Edizione: 1st edition
• Descrizione fisica: 1 online resource (401 p.)
• Disciplina: 658.4092
• Soggetto topico: Management; Strategic planning; Leadership
• Soggetto genere / forma: Electronic books.
• Altri autori: HerbertKevin (Kevin P.) CorrellJames G
• Note generali: Includes index.
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: Opportunity -- Fact-finding--Greg meets his team -- Greg's directives -- Breakdown -- Listening -- And learning -- Observing -- Possibilities -- Beginning -- Hope -- Decision time -- Kick-off -- Involvement -- Education, education, education -- Process design -- Customer service -- Customer satisfaction -- Competitive pressure -- Class A leadership -- Sustainability, and more.
• Sommario/riassunto: A tough, challenging, and eventful journey is outlined in this cutting-edge business story. Greg, the company President, uses the latest edition of the trusted industry standard, The Oliver Wight Class A Checklist for Business Excellence, to transform his business from mediocrity to industry leading performance. What he learns about senior management responsibilities and behaviors drives him to achieve outstanding rewards and benefits, not the least of which is his company's survival.
• Titolo autorizzato: Achieving class A business excellence
• ISBN: 1-119-20544-1; 1-281-78805-8; 9786611788056; 0-470-39109-X
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910143987403321
• Lo trovi qui: Univ. Federico II
• Serie: Oliver Wight manufacturing series.