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Autore: | Tompkins Phillip K. |
Titolo: | Managing risk and complexity through open communication and teamwork / / Phillip K. Tompkins |
Pubblicazione: | West Lafayette, Indiana : , : Purdue University Press, , 2015 |
©2015 | |
Descrizione fisica: | 1 online resource (291 p.) |
Disciplina: | 658.4/022 |
Soggetto topico: | Communication in management |
Teams in the workplace - Management | |
Risk management | |
Note generali: | Description based upon print version of record. |
Nota di bibliografia: | Includes bibliographical references and index. |
Nota di contenuto: | Introduction -- Concertive control in organizations -- A call from the moon : exemplary communication practices at nasa's marshall space flight center -- Studies of open communication and teamwork -- Operating as a team and checklists : reducing complexity and risks in health care -- Fighting fires with smart risks -- Challenger, columbia, and risk communication -- Responses to apollo, challenger, columbia: the decline of the space program -- Our homeless neighbors : "at risk" and "risky" to the domiciled -- Interorganizational risk communication : the aviation safety reporting system, stop, and safe tell -- The age of participation -- Conclusion -- Acknowledgments -- Notes -- Glossary -- Index. |
Sommario/riassunto: | Along with increased complexities in work and life in general in the twenty-first century come new and dangerous risks to workers, customers, and the general public. Drawing on decades of experience as a researcher and consultant for a range of organizations and individuals in high-risk domains, the author of this book presents a powerful theory of open communication and teamwork. This unites a range of communication practices and principles that have proven to combat risk and complexity in organizations.The book initially focuses on NASA, an organization that experiences and engages with high |
Titolo autorizzato: | Managing risk and complexity through open communication and teamwork |
ISBN: | 1-61249-383-1 |
Formato: | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione: | Inglese |
Record Nr.: | 9910825543503321 |
Lo trovi qui: | Univ. Federico II |
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