03067nam 2200577 450 991082554350332120230807221132.01-61249-383-1(CKB)3710000000449239(EBL)2095921(SSID)ssj0001519600(PQKBManifestationID)12572943(PQKBTitleCode)TC0001519600(PQKBWorkID)11520651(PQKB)10297198(MiAaPQ)EBC2095921(OCoLC)915041468(MdBmJHUP)muse41557(Au-PeEL)EBL2095921(CaPaEBR)ebr11080162(EXLCZ)99371000000044923920150804h20152015 uy 0engur|n|---|||||txtccrManaging risk and complexity through open communication and teamwork /Phillip K. TompkinsWest Lafayette, Indiana :Purdue University Press,2015.©20151 online resource (291 p.)Description based upon print version of record.1-55753-712-7 Includes bibliographical references and index.Introduction -- Concertive control in organizations -- A call from the moon : exemplary communication practices at nasa's marshall space flight center -- Studies of open communication and teamwork -- Operating as a team and checklists : reducing complexity and risks in health care -- Fighting fires with smart risks -- Challenger, columbia, and risk communication -- Responses to apollo, challenger, columbia: the decline of the space program -- Our homeless neighbors : "at risk" and "risky" to the domiciled -- Interorganizational risk communication : the aviation safety reporting system, stop, and safe tell -- The age of participation -- Conclusion -- Acknowledgments -- Notes -- Glossary -- Index.Along with increased complexities in work and life in general in the twenty-first century come new and dangerous risks to workers, customers, and the general public. Drawing on decades of experience as a researcher and consultant for a range of organizations and individuals in high-risk domains, the author of this book presents a powerful theory of open communication and teamwork. This unites a range of communication practices and principles that have proven to combat risk and complexity in organizations.The book initially focuses on NASA, an organization that experiences and engages with highCommunication in managementTeams in the workplaceManagementRisk managementCommunication in management.Teams in the workplaceManagement.Risk management.658.4/022Tompkins Phillip K.1613791MiAaPQMiAaPQMiAaPQBOOK9910825543503321Managing risk and complexity through open communication and teamwork3943268UNINA