Individual sources, dynamics, and expressions of emotion [[electronic resource] /] / edited by Wilfred J. Zerbe, Neal M. Ashkanasy, Charmine E.J. Härtel
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| Titolo: |
Individual sources, dynamics, and expressions of emotion [[electronic resource] /] / edited by Wilfred J. Zerbe, Neal M. Ashkanasy, Charmine E.J. Härtel
|
| Pubblicazione: | Bingley, U.K., : Emerald, 2013 |
| Edizione: | 1st ed. |
| Descrizione fisica: | 1 online resource (358 p.) |
| Disciplina: | 302.35000000000002 |
| Soggetto topico: | Business & Economics - Organizational Behavior |
| Organizational theory & behaviour | |
| Work - Psychological aspects | |
| Psychology, Industrial | |
| Organizational behavior | |
| Emotions - Social aspects | |
| Altri autori: |
ZerbeW. J
AshkanasyNeal M
HärtelCharmine E. J. <1959->
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| Note generali: | Description based upon print version of record. |
| Nota di bibliografia: | Includes bibliographical references. |
| Nota di contenuto: | Individual sources, dynamics, and expressions of emotion / Wilfred J. Zerbe, Neal M. Ashkanasy, Charmine E.J. Härtel -- Root causes of positive emotion at work / Kristjan Laane, Balazs Aczel, Anthony Dickinson, Mare Teichmann -- Emotional regulation and ideation / Tobias Kollmann, Carina Lomberg -- Sympathy and anger : the role of attributions in emotional responses to abusive supervision / Hwanwoo Lee, Teri Elkins -- Putting the emotion back : exploring the role of emotion in disengagement / Ann Parkinson, Richard McBain -- The arm model to develop emotion-related abilities (ability EI) / Wolfgang G. Scherl -- A theoretical examination of mixed group mood : the construct and its performance consequences / Frank Walter, Bernd Vogel, Jochen I. Menges -- Pictures of Facial Affect-Ulm (PFA-U) : a new facs-based set of pictures for basic emotions / Kerstin Limbrecht-Ecklundt ... [et al.] -- Service employees trait authenticity and customer satisfaction / Dana Yagil, Hana Medler-Liraz -- Emotional labour and its consequences : the moderating effect of emotional intelligence / Catherine Prentice -- Lagged influences of customer mistreatment on employee mood : moderating roles of maladaptive emotion regulation strategies / Yujie Zhan, Mo Wang, Junqi Shi -- Brief emotional vocal expressions : proxies for decision making in emergency calls? / Martin G.A. Svensson, Erik Lindström -- "My boss is probably the devil!" Exploring employees online vents / Mindy K. Shoss, Allison H. Maurer, Elizabeth A. Rupprecht -- Affective displays in e-mail communication : evidence from the lab and the field / Liuba Y. Belkin, Terri R. Kurtzberg -- @ the emotional verge : when enough is enough in email conversations / Martin G.A. Svensson, Alf Westelius. |
| Sommario/riassunto: | Research on emotion in organizations is the publication of the Emonet listserv http://www.emotionsnet.org, which hosts the biennial International Conference on Emotion and Worklife. Chapters in the series include a selection of peer-reviewed papers from the conference, together with invited chapters by leading scholars in the field of emotion in organizational settings. |
| Titolo autorizzato: | Individual sources, dynamics, and expressions of emotion |
| ISBN: | 1-78190-889-3 |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910790586603321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |
Serie:
Research on emotion in organizations ; ; v. 9.