04533nam 2200721Ia 450 991079058660332120221104142906.01-78190-889-3(CKB)2550000001110268(EBL)1341910(OCoLC)858451191(SSID)ssj0001054610(PQKBManifestationID)11579339(PQKBTitleCode)TC0001054610(PQKBWorkID)11145760(PQKB)10563108(MiAaPQ)EBC1341910(Au-PeEL)EBL1341910(CaPaEBR)ebr10747352(CaONFJC)MIL510217(UtOrBLW)bslw09140035(PPN)265425719(EXLCZ)99255000000111026820130917d2013 uy 0engurun|||||||||txtccrIndividual sources, dynamics, and expressions of emotion[electronic resource] /edited by Wilfred J. Zerbe, Neal M. Ashkanasy, Charmine E.J. Härtel1st ed.Bingley, U.K. Emerald20131 online resource (358 p.)Research on emotion in organizations,1746-9791 ;v. 9Description based upon print version of record.1-78190-888-5 1-299-78966-8 Includes bibliographical references.Individual sources, dynamics, and expressions of emotion / Wilfred J. Zerbe, Neal M. Ashkanasy, Charmine E.J. Härtel -- Root causes of positive emotion at work / Kristjan Laane, Balazs Aczel, Anthony Dickinson, Mare Teichmann -- Emotional regulation and ideation / Tobias Kollmann, Carina Lomberg -- Sympathy and anger : the role of attributions in emotional responses to abusive supervision / Hwanwoo Lee, Teri Elkins -- Putting the emotion back : exploring the role of emotion in disengagement / Ann Parkinson, Richard McBain -- The arm model to develop emotion-related abilities (ability EI) / Wolfgang G. Scherl -- A theoretical examination of mixed group mood : the construct and its performance consequences / Frank Walter, Bernd Vogel, Jochen I. Menges -- Pictures of Facial Affect-Ulm (PFA-U) : a new facs-based set of pictures for basic emotions / Kerstin Limbrecht-Ecklundt ... [et al.] -- Service employees trait authenticity and customer satisfaction / Dana Yagil, Hana Medler-Liraz -- Emotional labour and its consequences : the moderating effect of emotional intelligence / Catherine Prentice -- Lagged influences of customer mistreatment on employee mood : moderating roles of maladaptive emotion regulation strategies / Yujie Zhan, Mo Wang, Junqi Shi -- Brief emotional vocal expressions : proxies for decision making in emergency calls? / Martin G.A. Svensson, Erik Lindström -- "My boss is probably the devil!" Exploring employees online vents / Mindy K. Shoss, Allison H. Maurer, Elizabeth A. Rupprecht -- Affective displays in e-mail communication : evidence from the lab and the field / Liuba Y. Belkin, Terri R. Kurtzberg -- @ the emotional verge : when enough is enough in email conversations / Martin G.A. Svensson, Alf Westelius.Research on emotion in organizations is the publication of the Emonet listserv http://www.emotionsnet.org, which hosts the biennial International Conference on Emotion and Worklife. Chapters in the series include a selection of peer-reviewed papers from the conference, together with invited chapters by leading scholars in the field of emotion in organizational settings.Research on emotion in organizations ;v. 9.Business & EconomicsOrganizational BehaviorbisacshOrganizational theory & behaviourbicsscWorkPsychological aspectsPsychology, IndustrialOrganizational behaviorEmotionsSocial aspectsBusiness & EconomicsOrganizational Behavior.Organizational theory & behaviour.WorkPsychological aspects.Psychology, Industrial.Organizational behavior.EmotionsSocial aspects.302.35000000000002Zerbe W. J1477034Ashkanasy Neal M1477033Härtel Charmine E. J.1959-1172107UtOrBLWUtOrBLWBOOK9910790586603321Individual sources, dynamics, and expressions of emotion3786594UNINA