Key performance indicators [[electronic resource] ] : developing, implementing, and using winning KPIs / / David Parmenter
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| Autore: |
Parmenter David
|
| Titolo: |
Key performance indicators [[electronic resource] ] : developing, implementing, and using winning KPIs / / David Parmenter
|
| Pubblicazione: | Hoboken, NJ, : John Wiley & Sons, 2010 |
| Edizione: | 2nd ed. |
| Descrizione fisica: | 1 online resource (322 p.) |
| Disciplina: | 658.4013 |
| Soggetto topico: | Performance technology |
| Performance standards | |
| Organizational effectiveness | |
| Classificazione: | QP 340 |
| QP 361 | |
| WIR 525f | |
| Note generali: | Includes index. |
| Nota di contenuto: | KEY PERFORMANCE INDICATORS: Developing, Implementing, and Using Winning KPIs, Second Edition; Contents; Preface; Acknowledgments; Chapter 1: Introduction; Chapter 2: Foundation Stones for Implementing Key Performance Indicators; Chapter 3: Developing and Using KPIs: A 12-Step Model; Chapter 4: KPI Team Resource Kit; Chapter 5: Templates for Reporting Performance Measures; Chapter 6: Facilitator's Resource Kit; Chapter 7: Critical Success Factors Kit; Chapter 8: Brainstorming Performance Measures |
| Chapter 9: Implementation Variations for Small-to-Medium Enterprises and Not-for-Profit OrganizationsChapter 10: Implementation Lessons; Epilogue: Electronic Media Available to You; Appendix: Performance Measures Database; Index | |
| Sommario/riassunto: | An in-depth look at how to create and use key performance indicators (KPIs), from the King of KPIs - now updated and expanded! By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Now in an updated and expanded Second Edition, Key Performance Indicators is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools, including:The four foundation stones that lead the development and use |
| Titolo autorizzato: | Key performance indicators |
| ISBN: | 0-470-59320-2 |
| 1-282-54978-2 | |
| 9786612549786 | |
| 0-470-59319-9 | |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910781071703321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |