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100   $a20090828d2010      uy             0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
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200 10$aKey performance indicators$b[electronic resource] $edeveloping, implementing, and using winning KPIs /$fDavid Parmenter
205   $a2nd ed.
210   $aHoboken, NJ $cJohn Wiley & Sons$d2010
215   $a1 online resource (322 p.)
300   $aIncludes index.
311   $a0-470-54515-1 
327   $aKEY PERFORMANCE INDICATORS: Developing, Implementing, and Using Winning KPIs, Second Edition; Contents; Preface; Acknowledgments; Chapter 1: Introduction; Chapter 2: Foundation Stones for Implementing Key Performance Indicators; Chapter 3: Developing and Using KPIs: A 12-Step Model; Chapter 4: KPI Team Resource Kit; Chapter 5: Templates for Reporting Performance Measures; Chapter 6: Facilitator's Resource Kit; Chapter 7: Critical Success Factors Kit; Chapter 8: Brainstorming Performance Measures
327   $aChapter 9: Implementation Variations for Small-to-Medium Enterprises and Not-for-Profit OrganizationsChapter 10: Implementation Lessons; Epilogue: Electronic Media Available to You; Appendix: Performance Measures Database; Index
330   $a An in-depth look at how to create and use key performance indicators (KPIs), from the King of KPIs - now updated and expanded! By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Now in an updated and expanded Second Edition, Key Performance Indicators is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools, including:The four foundation stones that lead the development and use
606   $aPerformance technology
606   $aPerformance standards
606   $aOrganizational effectiveness
615  0$aPerformance technology.
615  0$aPerformance standards.
615  0$aOrganizational effectiveness.
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700   $aParmenter$b David$0472571
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801  1$bMiAaPQ
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906   $aBOOK
912   $a9910781071703321
996   $aKey performance indicators$9225772
997   $aUNINA