Creating the customer-driven academic library [[electronic resource] /] / Jeannette Woodward

• Autore: Woodward Jeannette A
• Pubblicazione: Chicago, : American Library Association, 2009
• Descrizione fisica: 1 online resource (209 p.)
• Disciplina: 020; 027.70973; 20
• Soggetto topico: Academic libraries - United States; Public services (Libraries); Academic libraries - Space utilization - Social aspects; Academic libraries - Marketing; Academic libraries - Public relations
• Soggetto genere / forma: Electronic books.
• Note generali: Description based upon print version of record.
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: Reinventing the academic library -- Making it happen : leadership and the professional staff -- Public service staffing : past, present, and future -- A great place to be : creating a livable library -- Transforming spaces on tight budgets -- Making the transition to a twenty-first-century library -- Innovation at the forefront : the information commons, embedded librarians, and the library of the future -- Sharing our vision : marketing the academic library -- Customer service : making it all come together -- Evaluating our progress.
• Sommario/riassunto: Librarians are now faced with marketing to a generation of students who log on rather than walk in and this cutting-edge book supplies the tools needed to keep customers coming through the door.
• Titolo autorizzato: Creating the customer-driven academic library
• ISBN: 1-283-14800-5; 9786613148001; 0-8389-9044-4; 1-4416-1913-5
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910454530003321
• Lo trovi qui: Univ. Federico II